ZillowReviews of zillow.com

App is okay. Customer service is non-existent. Send an email, get no response. Post a question to support, get no response. Leave a voicemail, get no response.

For sale by owner listing process is horrible. You cannot store a draft of your listing. There is an immediate verification call that is completely on air trapped. There is no process for correcting an incorrect key press. There is no process for pausing the verification if you need to look up a piece of information. If the verification process fails because of a mistake that you’ve made on an input, you have to wait three days for some internal process that then again fails, then you can finally resubmit your listing.

Zillow is a total garbage organization. They are incapable of having a clear communication. This criminals are waste of time.

I'm located in Illinois and utilized Zillow and Rent.com through Redfin to promote my rental property. I incurred no cost with Zillow, while I paid $99.99 to Rent.com. Zillow generated 33 leads within a week, whereas Rent.com resulted in only 2 leases. I strongly endorse Zillow based on my positive experience.

Listing with Zillow actually turns off more buyers than it attracts. In my case I used the FSBO option which is probably a mistake but their website promotes this option but in actuallity the only people that could see my house online I uploaded 25 pictures to Zillow and they used not one. Zillow used what I believe is a years old Google earth picture. Also their Zestimate info was for a house across the street which was demoed after Hurrican IAN. With no pictures of the interior of the house and a bad Zestimate buyer are being turned off.

The website is broken. I've been sent in circles trying to verify my account and the link takes me to their home page every time! There is absolutely no support available except for a 90's bot that does absolutely nothing. A disgrace!

They direct inquiries into your listing to other properties! I recently tested what happens when I inquire into my property for rent listing . Much to my surprise my email was flooded with links to other properties advertised on hotpads. Thats correct! So you advertise a property, for a fee and zillow directs the inquiring party to other properties.. This seems like a violation of trust and a fiduciary duty. Why advertise my property on a website that push feeds other properties to someone who inquires into mine. Zillow should be sued and then disbanded into pieces.

They should be sued. Their is an implied contract of service when you enter into an agreement to market your rental. At the very least the software of the provider should work in a reasonable fashion.. Good luck with the zillow.. The rental management software is full of bugs. Like others I have found myself with missing scrollbars, replies that are full of garbage computer code, and other problems leaving me unable unable to communicate with tenant applicants in a reasonable and timely fashion. This costs me a landlord time and money.. How about loosing a month of rent because the software I rely on doesn't work right?. How about hours trying to find work arounds when I cannot respond to an inquiry?. How about hours going back and forth with their customer support staff? How about the frustration of wasting my time when I have a busy schedule?. Oh, and I paid for the 'premium service'.. Their customer support makes up excuses and suggests work arounds. Clear your cache to make the software work they say.. Try using your email spam folder... Change our email settings.. Once they told me it was my router.. They have acquired most of their competition and have obtained a dominant position in the marketplace..There are not a lot of alternatives. As consumers we need to be protected so that when a company obtains a monopoly position, the service that they provide must be reliable. Clearly, their interest of zillow is in generating revenue vs quality of their product. As a former software pro, I know how important rolling out updates without disruption is. I also know that this is possible with the right amount of effort.. I don't see other web sites changing their screens and having them suddenly become non-functional... Somehow these guys miss the boat or just don't care.. There should be a class action against zillow for all the landlords who have lost time and money due to their inept software operations at zillow.