ZillowReviews of zillow.com

My property was accidentally listed for rent by a neighbor who clicked on the locator map zillow provides. My pictures and home facts are gone replaced by the room for rent pics and info. Zillow says they can't restore my page as it was. I know the internet has history but their tech department must be ignorant of how to access. It was only one week back.

I would give them a negative score if I could. As an agent, there is zero support. There is no number to call to reach a person. Everything directs you back to the website where you can send lots of email and never receive a response. They are a necessary evil as an agent to have my information up to date and they can't help me with simply changing my email address for clients.

Never use zillow.com for doing background test for tenants. Zillow.com allows application to be submitted by prospective tenants. Zillow charges some fees - like $35(from tenants) and this application can be used against many properties for may be 30 days. Zillow outsources this task of background check to CIC or Experian. In my case it was CIC. CIC gets the SSN and IDs etc My tenants broke the lease and I need to file small claims court case where I needed last 3 of SSN, DL and date of birth. Reached out to Zillow.com and they sent me in circles to CIC. CIC cannot be reached by any human(phone or chat)-just by filling up the webform(to use their service)- I filled that up but never get anything from them. Ideally zillow have the relationship with CIC and must have reached on my behalf rather than washing the hands. From here onwards no zillow.com background checks. I will use something more reliable where controls are in my hands(for some extreme conditions like this). Zillow is total shameless - they charge some $35 or so from landlords also for advertising the property- but no accountability. Zillow one can only connect via support ticket with the person sitting in some country outside of USA. Zillow making money from landlords and tenants and from commercials with zero accountability and ownership. Yes they sell our data also to others. Zillow's excuse was so lame when I asked why they don't have the tenant's data "we don't want to compromise anybody's sensitive data beyond 2 years" as if they have never faced data compromise issue and everybody know that in public cloud cheapest service is cloud storage. And if that was the case, at least send a notification to the landlord that this data is going to be purged - so that landlord can take backup or make a copy? I never thought that this could happen. Even if this could happen, I relied on this background check process where nothing was in my control(at least now I know). Zillow failed me. Also never use their property management. Companies like Zillow just want to make money without any accountability or ownership. I am done using zillow.com - it sucks.

Zillow was great at first. Allowed me to apply for multiple properties with only a $35 application fee. Got into my house, and landlord wanted to receive rent through Zillow, totally fine. Made my first payment through FLEX Finance because I am a single mom and FLEX allows me to split my rent in half. I've used FLEX since living on my own and I absolutely love them and their customer service. They really seem to care, unlike Zillow. Zillow stole my first month's rent, and to this day still has $2700 that is not theirs. They are keeping it for who knows what and aren't allowing me to even get into my account to do anything. I had to pay $5300 in rent for my first month in my new house because one month went to Zillow and another I gave straight to my landlord. It's been over a month now and Zillow is still holding that money. Customer service is emotionless and careless. They just said, "Oh, we cannot refund that money because we don't have refund process." Absolutely horrible. Don't do business with Zillow if you can avoid it.

Their "Zestimates" make zero sense. For the last several months it went up or down every day or so. It was a small percentage, so it made sense. Now, for a few weeks, the amount has not changed at all...zero up or down.

Signed up with them and my rental was posted in the wrong area. When you clicked on my new rental home a green trailer home come up. Took weeks to get problems corrected by the IT department. Mean while I am losing money. Keith always answered the phone to help me get the problems corrected, and then stopped responding. I was going to use them for management, but fired them for not getting anything right. They held $4000 of my money for weeks, even after asking for my deposits. Ended up showing and renting myself after it was finally posted in correct location and information. Only used them since they would not post my listing after paying a realtor to put it on the MLS. Tried to bill my tenant for monthly rent after I fired them. Used their credit card without authorization, that was on file for initial payment.

What a sick and pathetic company Zillow and their app are. They have constantly used faulty algorithms on my property and failed to even do fundamentally basic homework such as noticing several local assessor’s increased valuations after extensive upgrades we made to the house and grounds . They do not consult local realtors to get a feel for property values in our neighborhood . The bottom line is: their “Zestimate” for our home is $680,000. My bank assigns a value of $980,000 . And so do other entities. If I were to list, anyone arriving and quoting Zillow would be politely shown the door. Zillow get your act together !!!

Zillow sucks!!!! Their AI bots are terrible. You get inundated with emails, and you have to do a lengthy search to discover where you can turn it off. When you submit a request for information you immediately get a call from Zillow. From an AI bot. Who is so dumb you it's a huge waste of time. I got really tired of Zillow filling up my email box with constant emails, many of which includes properties it has already sent. I recently sent a request for information about a land only property in Polk County, Florida. In the request I stated that what I wanted first was details of any deed restrictions there were on this property. I received a call 2 minutes later from an actual live person (which was strange considering my experiences with Zillow). He immediately started trying to set up a viewing of the property. I knew he hadn't bothered to read my request; he called too quickly. So, I asked him if he had the answer to my question. He had no idea what I was talking about. So I quickly explained and told him to send me the information in an email. 20 minutes later he called again and stated that the email was on it's way and again started trying to set up a viewing of the property. I politely told him thank you, I'll check it out and hung up. I despise pushy real estate salesmen. Then I went out to check his response. Guess what? No email. I gave it a while to see if they just had a slow server, but the email never came. He lied to me. I dislike pushy real estate salesmen. I HATE liars. I've had enough of Zillow. And I hope I never hear from Ishaan Kumar again. I WILL NOT do business with a liar.