customer
The assembly went well
The assembly went well. Grill looks great and I got the free grill cover! Can’t wait to grill some burgers on it.

Z GRILLS is the industry leader and originator of the wood pellet grill! We have been producing grills for more than 30 years. Our products are rated as "2019 best grills" on Forbes' official website! We provide a world-class culinary experience in our customers through our innovative 8-1 grill, providing the ability to grill, smoke, bake, roast, braise & BBQ!
Z Grills (zgrills.com) has 747 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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747 approved reviews, newest moderated first
customer
The assembly went well. Grill looks great and I got the free grill cover! Can’t wait to grill some burgers on it.
Tim A.
Took a chance for my first pellet smoker. So far, I am very impressed. The grill is very sturdy from the door to the wheels. It all seems to be well made. The first cook was accurate and tasted great. The shipping was fast, but the box was so heavy, I don’t think the Fedex driver was going to deliver it. Maybe split the grill in two boxes? The other issue that could be averted was a small bit of damage from the heat box to the right side grate support. It doesn’t affect the operation or seating of the grate, but could probably be avoided if the grill was in two separate packages. Overall, I love the grill and am smoking pulled pork tomorrow.
Tom
Ordered the blind box gen 3 BUNDLE. The grill was delivered today but NO bundle. OK, no big deal...right? I called customer service, let's just say, they are not in United States. I informed the individual what I ordered and what was missing. Loooong pause then replied what is in the bundle!?!? Really?? So after more uncomfortable back and forth, they said, send an email to zgrill customer service. What the actual heck is going on here.
Response from Z GrillsApr 11, 2025
Hi Tom, we truly value your feedback and we take your concerns seriously. To better assist you and understand your situation in detail, would you mind sending us an email at [email protected]? I’d love to learn more about your specific issue and help you out. Thank you for your understanding! Zgrills team
Joshua B.
Amazing smoker. Keeps steady temp and the wifi settings are awesome!
Christopher M.
This grill is amazing. It is double insulated, and it has cooked meats to perfection. I have enjoyed all the time that I’ve been out grilling. It has really drove me to love doing this smoking process without the hassle.
Andrew B.
My Z700 was easy to assemble, directions were not hard to understand. The grill is easy to use, keeps the heat but recommend getting a thermal cover to help regulate temperature. I have grilled and smoked and so far results are positive for consistency.
Susan Smith S.
I’m loving my ZGrill and so are my friends and family because they are eating well! I’ve made 2 briskets, 5 racks of ribs, smoked queso dip, sausage, and several batches of chicken wings. It has been so nice to not have to worry about maintaining the temp overnight on the briskets. Love it!
Eddy V.
Product was delivered as promised. Assembly was not difficult at all. Operation was easy.