Sol
Very helpful customer service and quick…
Very helpful customer service and quick delivery 😊
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sol
Very helpful customer service and quick delivery 😊
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Mona S.
i filed a claim before the new year holidays, staff was very professional, they asked the right questions and i got my replacement 15/1/2026, i never expected that fast and professionality
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Beth D.
Scam company who won’t follow up with information or let you speak with a supervisor, specifically “Lily S”. They sold a unit to a third party, who sold it to me, for $3,000.00. The seller doesn’t respond on my defective device or has made good on the spa treatments that were supposed to be included. This company washes their hands. When asked for merchant information or to escalate, they outright refuse. Their devices are cheaply made and not worth the thousands they charge. I saw no pain relief or anti-aging benefits and I have purchased two different models over the years. Save your money and buy a cheaper unit. The PERFECTIO line is not what they claim based on my experience.
Tab
High pressure sales. Wouldn't let me out the door. Went in for a facial and ended up opening cc and purchased the perfecto and she slid the receipt to me hiding the no refunds. Scammer's
David E.
Great customer service. Lily was very helpful. Thank you
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Client
I am impressed with the good service I have experienced. I have appreciated the Customer Service team's professionalism, understanding and good communication skills. Thank you for your support.
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Jessica C.
I highly recommend this company and their products. They truly stand behind their products and the fact they are an investment. Any issues or questions I’ve had have always been answered and resolved in an extremely prompt time frame and have always been a very positive experience. Not only that but their products work. I have seen results using the perfectio x and ok absolutely love the fact that it’s FDA approved. You will be very happy choosing this company and their products.
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Leticia de N.
My experience has been GREAT. The results from using the device constantly as recomended are wonderful. I am 70 years old and, believe me, my skin is perfect. But that's not all, I made a warranty claim and received a brand new device right away. I cannot be more pleased.
Response from Zero GravityJun 11, 2026
Thank you for the feedback!