Mariana C.
Excellent Product, Even Better Customer Service
I purchased my Zero Gravity Perfectio X red light therapy device about six years ago, and I have been incredibly impressed with both the product and the company’s customer service. When my device recently stopped holding a charge, I contacted the company about the lifetime warranty. Even though I no longer had my original receipt after so many years, they honored the warranty without hesitation. I was especially impressed that they did not require me to go through the inconvenience of sending my old device in for repair. Instead, they promptly replaced it with a brand-new device. The entire process was handled quickly and professionally, and the customer service team was responsive and helpful throughout. It’s rare to find a company that truly stands behind its products and honors its warranty years after a purchase. I am extremely pleased with my experience and would highly recommend Zero Gravity and the Perfectio X!
Response from Zero GravityJul 16, 2026
Thank you for the kind words!


