Wes A.
Products break down easily
The grandio and perfectio x broke down after less than a year. The company told us it is lifetime warranty. And the company now told us we need to pay 130usd for postage, shipping and handling fee and the warranty is a limited warranty. Absolutely bad sales practice and lack of transparency in terms. Will certainly file a complaint to local authorities.
Response from Zero GravityApr 11, 2022
Hello Wes, Zero Gravity does have a lifetime warranty on our devices, however yes there is a shipping and handling fee in order to get them to our customers as soon as possible without any downtime.


