Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listing187 approved reviews, newest moderated first
john S.
This is my worst shopping experience so far. They first sold me an item, they didn't have, didn't bother answering my emails and now they tell me they will "cancel your request to return the jacket" - even though I sent it back tree days after receiving it and gave them the tracking number.
Christine B.
I purchased a Perfectio X less than one month ago. I have used the device on myself and a few clients. We have all noticed positive changes in our skin! The device was not charging properly so I contacted Zero Gravity. They responded immediately and sent me a new device. Absolutely outstanding customer service!!
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
RR G.
Wonderful and professional customer service. i wish all companies were like this
Response from Zero GravityOct 31, 2022
Thank you for the kind words!
Eleanor W.
I had to return a product under warranty. I am in Europe and requested to have the shipping and handling exempted. This was done, with appreciation.
Response from Zero GravityJun 7, 2022
Thank you for the purchase and kind remarks!
Mycca H.
It worked for me but i stopped using it due to pregnancy. Now i intend to using it again after 5 years!! However, I couldn’t use it now because i lost the charger. Where can i buy it and how much does it cost. I am in london at the moment.
Response from Zero GravityJun 7, 2022
Hello thank you for using our product, in order to get a new charger you will need to contact our customer service number 1-800-699-9340 and they will be able to assist you the best they can.
Esther
I have been using the Perfecto Plus Gold for 5 years. I purchased it in Cabo San Lucas at the Elevation Store. I am 63 years young and I get lots of complements, my skin is smooth and glowing. Love it !!
Response from Zero GravityJun 7, 2022
Thank you for the purchase and kind remarks!
Tania W.
Well I was also fooled into buying this to reduce wrinkles. Showed in the mirror how wrinkles just disappeared!!!! Wow what a fool I was. That did not happen at home!!!!!!!!!! I followed all instructions for months!!! So don’t try that one! Haven’t used it for the last year. Now it only works for a minute or so. Sent an e-mail to customer service. Who have now asked for a serial number. Shouldn’t this be on the device?!!!! Can’t find it anywhere!!!! And want 89 dollars postage!!!! WHAT!!! Can’t cost that much to send there and back!!!!! What a scam!!!! FDA APPROVED means NOTHING. Just means it won’t harm you! FDA approved Oxicontin which caused an opioid crisis in the U.S that killed hundreds of thousands of deaths!!!
Response from Zero GravityMay 26, 2022
Hello Tania, we are sorry to hear your device is not working properly however our customer service department will handle your replacement hassle free.our serial numbers on the box of the device and on the device itself. in regards to shipping charges it has to do with the shipping courier and not us.
Jiya
This is a great skincare tool. Pretty easy and straight forward to use.
Response from Zero GravityJun 7, 2022
Thank you for the purchase and kind remarks!
