christine
I have always received great service …
I have always received great service and support every time i have called! Thank you.
Response from Zen PlannerJan 31, 2018
Thanks Christine!

Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing335 approved reviews, newest moderated first
christine
I have always received great service and support every time i have called! Thank you.
Response from Zen PlannerJan 31, 2018
Thanks Christine!
Lee
Customer service is great. The software itself is clunky and not very intuitive. Often hard to access during high peak class times. Limited staff app, though they have made many improvements in the last year.
Response from Zen PlannerJan 31, 2018
Thanks for your feedback, Lee!
Phil
so far so good
Theresa
Zen Planner is the best option out there for yoga studio software. I did the research over many months. Zen Planner is powerful, affordable, easy to use, and run by kind and knowledgable people with our studio's best interests in mind.
Craig
Decent software. Fair price. UX is cumbersome. Reporting is powerful but again... just not designed well.
John D.
Almost perfect. For a gym or box its perfect. For my business the app needs work. Shoukd be able to add notes in app imo
Response from Zen PlannerJan 29, 2018
Thanks for your feedback, John!
Anna
There have been technical difficulties that have hurt our business, administration, and customer service. We have been waiting for MONTHS now to get one of the glitches fixed, with no indication as to when it will be resolved, which is really unacceptable.
Response from Zen PlannerFeb 15, 2018
Hey Anna, we're sorry to hear that you've run into technical difficulties using the software. We try to use our development resources to fix as many glitches as we can, so we apologize that this specific issue hasn't been resolved. If you'd like to discuss this further, please feel free to reach out to our customer advocates at 1-866-541-3570, otherwise you will hear from us when the issue has been resolved.
Erin
As Zen Planner has grown the customer service has taken a toll. With ZP only because it is too big of a pain to switch.
Response from Zen PlannerFeb 15, 2018
Hey Erin, we're sorry to hear you feel that the customer service has taken an impact as we've grown. Our team is growing along with our customer base and hopefully you'll see the customer service you've come to expect with Zen Planner.