Zen Planner Reviews | Read Customer Reviews of zenplanner.com

Zen PlannerReviews of zenplanner.com

3.8335 reviews
Internet & Software
Birmingham, Alabama

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Zen Planner

About Zen Planner

Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.

Zen Planner (zenplanner.com) has 335 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: zenplanner.com
Website: zenplanner.com
Category: Internet & Software
Location: Birmingham, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zen Planner reviews

335 approved reviews, newest moderated first

The Power F.
Jan 26, 2018
Zen Planner is soooo easy to use and …
Zen Planner is soooo easy to use and the customer service is excellent! It has made my business life easier!!
Response from Zen PlannerJan 29, 2018
Happy to hear it - thanks for the feedback!
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Angelina
Jan 26, 2018
I have been with Zen Planner for over …
I have been with Zen Planner for over two years and have been very pleased with the functionality on the back end for reports, and for the member experience on the athlete side. Best of all I appreciate the price. As a small business, every little bit counts.
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Michelle
Jan 26, 2018
Easy to use and modern!
I love how user friendly and affordable Zen Planner is! It is easy to use and navigate through. Zen Planner integrates with your website and social medial. There are tons of pre-made automations that can easily be edited to perfectly fit your business. Zen Planner provides free webinars on a regular basis to help teach you how to use the software. The list just goes on and on! What I like most is that Zen Planner is MODERN!!! I love that I can have my members fill out all of their information on an iPad and then just email it to them. NO PAPER necessary! I would (and do) recommend Zen Planner to anyone!
Response from Zen PlannerJan 29, 2018
Thanks for the feedback, Michelle. We're happy to hear Zen Planner is making your business life easier!
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Dan
Jan 26, 2018
We've been using Zen Planner for a few …
We've been using Zen Planner for a few years and it's quite a good program for tracking student attendance. The company is proactive. There are still some glitches in the system which cause a few headaches now and then, and definitely room for improvement, but all in all they provide a good service.
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Rachel
Jan 26, 2018
Improvements we would love
There are many features that don’t exist or that are very complicated to use. Simple things like changing a bill date even when I go through the help center just don’t work for me. Would love to be able to change the coach for a class through the app but it is a long process on the back end instead. We would also love different payment options for drop ins to chose when registering online. Would love to be notified of everyone’s bill that is paid automatically in one email vs each individually. Lastly, the fact that I have to go through a separate merchant account to refund a payment is a pain and should be a more streamlined process.
Response from Zen PlannerFeb 15, 2018
Hey Rachel! We're always trying to improve the software, so comments like these are exactly what we use to decide where our development resources go moving forward. If you haven't yet, these would be great feature requests that you can reach out to our customer advocates with. They can be reached at 1-866-541-3570 or [email protected]. Hopefully the software is working in other respects for you, but please let us know if you experience any issues!
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Ryding Evolution Indoor Cycling S.
Jan 26, 2018
Love the application and the …
Love the application and the professionalism of their team. Very happy with their business approach towards us as customers. Highly recommended.
Response from Zen PlannerJan 29, 2018
We're happy to hear you are loving the app - thanks for the feedback!
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Michael
Jan 26, 2018
Megan Rocks!!!!
Megan Rocks!!!!
Response from Zen PlannerJan 29, 2018
We think so too! : )
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Charles
Jan 26, 2018
Amazing
Amazing. Bringing my business into the 21st century. Thanks
Response from Zen PlannerJan 29, 2018
Thanks Charles!
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