ZenotiReviews of zenoti.com

The zenoti team are a wonderful support to us, especially Nicola, Ramana and Mark!

Very supportive, very clear about all the steps. I was stock at one of the points when we were going through the CRM transfer and I received a call from one of the team members and walked me through everything even though it was after their shifts.

Dealt with Mark for a support query. He was helpful and provided clear instructions on how to resolve my issue. He was efficient and his friendly demeanour made the process pleasant.

Mark on UK Technical support is always super helpful resolving issues and calmly talking us through any problems! Never any judgement and always determined to find the solution.

Zenoti: The Backbone of Our Clinic Operations After trialling and using multiple platforms, Zenoti stood out as the clear winner... and it’s now an essential part of how we run our business. All-in-One System: Scheduling, billing, marketing, team management, you name it, Zenoti handles it. Everything’s connected, making our day-to-day far more efficient. User-Friendly & Powerful: Despite its many features, it’s incredibly intuitive. The dashboards are straightforward, and our team picked it up quickly. That said, we’d love to see the internal interface updated to feel a bit more modern, but the functionality is solid. Mobile Apps & Online Booking: Both the team and patient apps are brilliant. Our team can manage bookings and schedules on the go, and clients love the ease of booking online or through the app. Smart Bot on our site: This is a real gem.. it handles cancellations, rebookings, and queries automatically, freeing up our team for more hands-on care. Client Feedback & Reporting: Zenoti makes it easy to gather and act on feedback, while the analytics tools help us stay on top of performance, productivity, and trends. Big win for strategic planning. Support That Actually Supports: Shout-out to Bernice and previously Surya—responsive, proactive, and genuinely helpful. Top-tier support. Zenoti isn’t just a tool; it’s a game changer. If you’re running a clinic or wellness business, I’d highly recommend giving it a look.

Very satisfied with the quick and clear assistance from Ramanna. Professional and helpful throughout!

I’m extremely happy and satisfied with the support Mark has provided over the past few months. He’s consistently been helpful, reliable, and truly impressive in how well he understands what needs to be done. No matter the task, he gets it done efficiently and with great attention to detail. It’s been a pleasure working with him, and I really appreciate his continued support.

Mark is quick to respond, highly knowledgeable and has great customer service. Big thanks for assisting me with a wide variety of queries.