Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio reviews

Showing 153 reviews with 5 stars · Clear filters

Linda
Jun 11, 2025
Zenfolio is an excellent organisation…
Zenfolio is an excellent organisation created specifically for photographers. I needed to renew my website, but I'm unsure how to use the software, as I've forgotten. The company offers one-on-one sessions with a tutor who will guide you through the software and assist you in building the website to a professional standard. Perfect!
Response from ZenfolioJun 11, 2025
Thank you for sharing your experience, Linda! We're really glad the one-on-one session was helpful as you got back into the flow of things. We're always here if you need anything else along the way.
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John A.
Jun 6, 2025
Great easy to use and set up
Great easy to use and set up, cost effective
Response from ZenfolioJun 11, 2025
Thanks so much for the great feedback! We’re glad to hear we have been a good fit for you, John!
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Bill E.
Jun 3, 2025
A Fresh New Experience
I was attracted to zenfolio because the templates are attractive, modern, and pretty easy to customize. It has taken me a few days to get accustomed to the change, but I am learning my way around pretty fast for an old man. I also like Zenfolio's pricing structure more than my former host.
Response from ZenfolioJun 11, 2025
It sounds like you’re hitting your stride already, and we love hearing that! Thanks for sharing your experience.
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Mark
Jun 3, 2025
Prompt response
Prompt and thoughtful response to my questions. Had an issue with 3rd party verification of transactions that although Zenfolio couldn't solve directly, provided helpful suggestions as to a course of action I could take. Great follow-up and acknowledgement of suggestions I made and seemed keen to provide continuous improvement.
Response from ZenfolioJun 11, 2025
Thank you for the thoughtful review. We really appreciate your patience and your suggestions...they help us keep moving in the right direction. Even when something’s outside our control, we’ll always do our best to guide and follow through.
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David
May 30, 2025
The technical assistance provided by…
The technical assistance provided by Bonnie, was just fantastic!
Response from ZenfolioMay 30, 2025
Thank you so much, David! We love hearing this and will pass along your great review to Bonnie. She is truly special!
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Todd
May 26, 2025
Alex is flat out amazing!
I've had a few support sessions with Alex.....give him a raise immediately! He is incredibly professional, patient, polite, informative, .....I mean he is a rock. I look forward to our next meeting.
Response from ZenfolioMay 30, 2025
Wow...this made our day! We couldn’t agree more—Alex is our rock, and we’re lucky to have him on the team. It’s fantastic to hear that your support sessions have been so helpful (and yes, we’re definitely passing along the raise suggestion 😊). Thanks for taking the time to share such kind words. We’ll make sure Alex sees this, and we know he’ll be just as ready for your next session as you are!
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Eric
May 22, 2025
Suggestion for new functionality…
Suggestion for new functionality acknowledged quickly.
Response from ZenfolioMay 30, 2025
Thanks so much for taking the time to share your suggestion, Eric! Feedback like yours helps us continue improving the platform for everyone, and we truly appreciate it.
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LuAnn
May 19, 2025
I appreciated a little extra discount…
I appreciated a little extra discount so that I could keep my membership at the current level for another year.
Response from ZenfolioMay 19, 2025
So glad we could help, LuAnn!
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