Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio reviews

Showing 153 reviews with 5 stars · Clear filters

JP
Jan 24, 2025
Great customer service.
Great customer service.
Response from ZenfolioJan 24, 2025
We are so glad that our team was able to help you, JP! Please reach out to us anytime!
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Scotty
Jan 19, 2025
Among the best and still improving
Alex is my contact with Zenfolio and has been a blessing for my business. He has taken the time to help me build a website for each phase of my business and the results are astounding. The platform is easy to navigate and do basic updates on a daily basis as needed. If you utilize all the tea provided by Zenfolio, you will have the opportunity to go far beyond your imagination. From the knowledge of the representatives, to the constant updates, they are always striving to improve so you are able to run your business as flawlessly as possible. There are a few things that could be improved on even with all the positives, such as a gift card that can be used more than once if a balance remains. Also being able to pull photos from multiple galleries for purchase instead of having to do individual purchases. With all that being said, I would and have recommended Zenfolio to all who are looking to build a website that is multipurpose.
Response from ZenfolioJan 21, 2025
Thank you so much for your thoughtful feedback! We're thrilled to hear how Alex and our platform have supported your business and helped you achieve great results. Your suggestions are incredibly valuable, and we'll share them with our team as we continue to improve the platform. It's an honor to be part of your journey!
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Sean
Jan 18, 2025
Best company in the world
Best company in the world. Extremely happy!
Response from ZenfolioJan 21, 2025
Wow, thank you so much for the amazing feedback! We are so glad that you have been happy with us. Your support means the world to us!
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Robert
Jan 16, 2025
Love the actual interface
Love the actual interface, the ease of publication and most importantly the fantastic person to person assistance I have received from Alex, who has been incalculably helpful in resolving issues, answering questions and providing suggestion in improving my gallery presentation.
Response from ZenfolioJan 17, 2025
Thank you so much for sharing your experience! We're thrilled to hear how much you're enjoying the platform. It’s wonderful to know Alex has been such a valuable resource for you. We’ll be sure to pass along your kind words. If there’s ever anything else you need, we’re here to help. 😊
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Jerry M.
Jan 16, 2025
Navigating a Zenfolio website with help.
The rep I talked with was patient and easily able to figure out what I wasn't seeing. I had a Zenfolio account a number of years prior and it seemed at that time that navigating the site was more intuitive that it is now. Granted, I haven't spent as much time getting acquainted but it is easy to miss finding where certain "buttons" are that activate what one might like do change or add to a particular area of the website. But the rep was kind and followed up with ideas and I was able to achieve changes I wanted to make. Thank you.
Response from ZenfolioJan 16, 2025
We're so glad to hear that our support team was able to assist you and provide helpful follow-ups. We’re always looking to improve, so we appreciate your feedback on navigation. If you ever need more help or have additional ideas, don't hesitate to reach out—we’re here for you!
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Karen
Jan 13, 2025
Exceptional customer service
The gentleman that assisted me, Alex, I believe, was so knowledgeable and helpful. Not only did he resolve my issue, but he also gave me some recommendations!
Response from ZenfolioJan 13, 2025
Thank you for sharing your experience! It’s wonderful knowing that Alex was able to assist you and provide valuable recommendations. If there’s anything else you need, we’re here to help!
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Dunda
Jan 12, 2025
Needed help in reconciling monthly…
Needed help in reconciling monthly billing charges; several staff members sent replies by the next day and solved all my issues and concerns.
Response from ZenfolioJan 13, 2025
Your feedback means so much to us. We’re so glad our team could assist you quickly and resolve your concerns. If you ever need help again, don’t hesitate to reach out. We’re always here for you!
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Peter
Jan 9, 2025
The support staff always answered my questions.
The support staff always answered my questions and provided accurate answers and assistance.
Response from ZenfolioJan 9, 2025
Thank you for your feedback! We're so glad to hear that our support team was able to assist you effectively. If you ever have more questions or need help in the future, don't hesitate to reach out—we’re here for you!
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