ZENDUCEReviews of zenduce.com

Shipping was on time, package was nicely packed

First, I have never heard of Zenduce lighting before. I am renovating an older home and was looking for kitchen pendant lights. I checked my usual lighting sources online but didn't see anything that I liked for this particular renovation. Google search to the rescue, which pulled Zenduce. I was very impressed with the product line and the uniqueness of the styles. I made a purchase and waited for delivery. I did have to call customer service for a question on the purchase and when I called I received a message indicating that the Support team hours were not my time zone and hung up intending to call later in the day. You can imagine my surprise when I got a call from the Support team a minute after they got in the office! A young lady was reaching out indicating that my number had been noted and they wanted to follow up. I asked my question and was given the answer in a very kind and courteous manner. I hung up the phone very pleased with a great customer service interaction! The pendants arrived and I love them! They are great quality and very solid. I have had several positive comments on the pendants from friends and even the electrician! The only comment I have in regards to pendants are when the electrician installed them, they appear to be European sized caps not US. I don't recall seeing that on the dimensions notes, as the electrician needed to change the boxes in the ceiling to a smaller size to accomodate.

I ordered outside lights for a commercial building. The order process was very easy. The product is beautiful. They did take a little longer than expected to receive.

Ease of buying, hard to return

Great selection. Good pricing. Timely delivery Great communication

We love our lights! They are unique and a show stopped for sure! They took a few extra days to ship due to weather delays in my area but overall it was a great experience.

Easy to navigate site, love my light fixture even more than expected! It’s a great statement piece for a great price. Definitely recommend this company!

I had a good experience. - my order came within the expected timeframe - quality ok, a little overpriced though in my opinion - customer service is good