ZENDUCEReviews of zenduce.com

EDITED: Since writing this review, Zenduce has reevaluated the situation and rectified the out-of-pocket cost I incurred. In such, I recognize sometimes things just don’t go the way we planned, and sometimes those situations are not managed well at the moment. This situation was one of those that has been acknowledged and rectified as such. (original post was one star with the following commentary. I will leave it here for full transparency) …. I paid a little shy of 1.5k for lamps that were supposed to be matching (were not), a different size (inaccurate) and working (broken). Istead of return, which was sketchy (will only communicate via emai over days), they kept sending more bozes of parts or another lamp (requiring an electrition to put together). After finally returning on my own dime (THEY REFUSED TO PART FOR RETURN OF WRONG, BROKEN, AND NON-REQUESTED ITEMS AT ~ $380) they also denied they received the returns. I had to get proof of the delivery. I am out $380, and LOTs of hassle. WORST EVER.

Exactly What I Was Looking For I’ve been updating my space slowly and finding the right lighting has been tough. I stumbled across Zenduce and took a chance - and I’m so glad I did. The light fixture arrived securely packaged and looked even better in person. It's sturdy, modern, and instantly elevated the room. I did need to swap in a brighter bulb, but that was a quick fix. Customer service was helpful when I had a quick question before ordering. All in all, a really smooth experience. Highly recommend if you're looking for something unique and high quality.

Product shipped quickly and once received looked exactly like on line description

Very unique light and easy to work with their customer service.

We had both chandeliers arrive with broken parts. The customer service team is first class. They responded and resolved the problems immediately. Bravo!

We changed our mind's regarding a lamp that we purchased, the agent at Zenduce not only switched our lamps to the newly desired one, they also upheld the discount initially offered plus paid for all the shipping. Also, was spot on with the suggestions of the size of the lamp we got. extremely happy and would recommend Zenduce 100 out of 100 times.

I wish I could give Zenduce 10 stars instead of only 5. From start to finish, the process was seamless and the end product is spectacular! Better than I even imagined. The pendant lights I had in my kitchen were old and two of them broke. I tried to find replacements but couldn't, so I needed to find something new. I came across Zenduce on social media. I am usually skeptical of buying custom stuff online, but I thought I would take a chance. I chatted and called the company to see if they could customize my order and they could for a very small fee. Then I found the pendant lights that looked like they would work in my space. We just had them installed by a licensed electrician and they are fabulous! They blend in perfectly with my decor and the light they give off is amazing. If you are in the market for any kind of lighting, I would highly recommend Zenduce! Just wow!

We liked the lamp and options. And ease of use. Hopefully can use brighter leds too