Angela
Very cool light fixture
Very cool light fixture! Our questions about installation were answered immediately and shipping was super speedy. Five stars

We are a home furnishing and lighting store company based in the United States. We take great pride in being responsive and providing amazing customer service. We offer competitive pricing and free shipping on all products due to exclusive tie ups with our logistics partners. All our shipments are trackable. Please feel free to reach out to us using the chat option on our website if you have any queries.
ZENDUCE (zenduce.com) has 154 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Angela
Very cool light fixture! Our questions about installation were answered immediately and shipping was super speedy. Five stars
Terry N.
The product quality was beyond my expectations. It is a beautiful pendant, and I can't wait to place it in my new home. While it took a while to receive it, it was worth the wait. The Company kept me posted about the delivery, with good communication and customer service. I would purchase from them again.
Donna S.
In July 2025 I purchased 6 chandeliers. Only ONE arrived without damaged or missing parts. For four of the chandeliers, Zenduce sent replacement parts which took several weeks to arrive but fit properly in the chandelier. For one of the chandeliers which sold to me for over $1,000 the item arrived with over a dozen shattered marble pieces and missing screws. Zenduce refused to replace the chandelier. They sent me what they described as replacement pieces (which took several weeks to arrive) and the pieces did not fit the frame. I repeatedly asked for a replacement chandelier and after several months they advised that I would have to pay to first return the broken chandelier which weighed over 50 pounds and would have cost alot of money to ship. I found Zenduce to be unprofessional and disappointing to work with. Their pictures lure you into spending alot of money on lighting which comes with many pieces and take a long time to assemble. You'll end up paying an electrician more money to just assemble and hang the lighting and it's not worth it considering the stress and time involved in the entire process.
Response from ZENDUCEFeb 17, 2026
Hi Donna, Thank you for sharing your experience in detail. We understand how frustrating this must have been, especially given the size of your order and the issues across multiple items. To clarify, for the majority of the chandeliers, replacement parts were provided and successfully resolved the issues. However, we acknowledge that one of the chandeliers did not meet expectations, particularly with the damaged marble pieces and subsequent fitment concerns. That is not the standard we aim to deliver. Large, fragile lighting can occasionally sustain transit damage despite protective packaging, and in such cases, our approach is to provide replacements at no cost rather than passing that risk to the customer. That said, we recognize that the process in your case took longer than it should have due to available of marble parts and added unnecessary inconvenience. Regarding the return request, this is typically required in certain situations before a full replacement is issued. However, we understand your concern given the size and weight of the fixture, and we agree that this could have been handled more practically. We would like to take this forward and review your case internally to reach a fair resolution. Please contact us directly with your order details, and we will prioritize this. We appreciate your feedback as it helps us improve both our processes and customer experience. Zenduce Customer Experience Team
Cheryl V.
Like both their products and services. I will recommend them to my friends and clients
Oliver B.
Installation cost was more than we estimated but it was totally worth it at the end. Customer service is very prompt and responsive.
Raiza C.
We are very grateful for the product and service from Zenduce. We really loved the lamp; it is great quality and looks beautiful. From the beginning of the purchase, we had excellent communication with customer service. They were always attentive to all my questions and provided solutions to any concerns. I had been searching for this exact lamp on other websites, and Zenduce was where I found it with a great discount compared to other places. I highly recommend them 100%. We are very satisfied with this purchase.
jeff D.
High quality goods. Shipped fast. Fair price. We used the white glove assembly option and the crew came out on time and was very clean and professional. Would buy from them again!
Aliza L.
Beautiful chandelier!! Looks classy and expensive and paid a very reasonable price. Highly recommend Zenduce!