H.Elgison
Cool light
Cool light! We love it. Arrived in great time!

We are a home furnishing and lighting store company based in the United States. We take great pride in being responsive and providing amazing customer service. We offer competitive pricing and free shipping on all products due to exclusive tie ups with our logistics partners. All our shipments are trackable. Please feel free to reach out to us using the chat option on our website if you have any queries.
ZENDUCE (zenduce.com) has 154 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing154 approved reviews, newest moderated first
H.Elgison
Cool light! We love it. Arrived in great time!
Rita R.
I was genuinely excited about the Lava Pendant Light — the design looked stunning and seemed like a great fit for my project. Unfortunately, the product I received fell short of expectations. The quality did not match what was presented online, and key design elements looked and felt inconsistent in person. What made the experience more frustrating was the customer service. I tried multiple times to resolve the issue, but each interaction felt like an uphill battle. I left the process feeling more discouraged than supported. It’s a real shame because the aesthetic had so much potential. I truly hope Zenduce takes this feedback as an opportunity to improve both product quality and customer care.
Response from ZENDUCEJul 21, 2025
Hi Rita, We do not seem to have any orders in your name. We also reached out you through Trustpilot to request information but have not received any information within the deadline. This leads us to believe this is a fake review from a competitor. Lava is our best seller with the least amount of complaints. Zenduce is known for excellent customer service. We typically resolve all issues within 24-48 hours and would never leave our customers without a response. Best regards Zenduce Team
Janet F.
The style and design is absolutely beautiful. Installing them was very easy and I’ve received so many compliments from family and friends. The price point was very reasonable
Sébastien D.
The delivery delays were not so bad. Had an issue with one of the globes and they semt one back right away. I would recommend this company
Sheryar S.
Had a great shopping experience, received the chandelier in exemplary packaging. Top notch product. Am appreciative of the communication.
Jason G.
Excellent product selection, fair pricing and quick delivery. Very happy.
Allen S.
Product looks great. Well priced.
Mihir
I ordered the zenline LED pendant light more than a year ago. First, the light design is indeed as I had expected. I was able to create a warm setting in my home office with this. Having said that, the instruction sheet for installation could have been better. I do install a lot of lights, but this required a step for wiring of the remote control sensor, which was not clear to do. But I reached out to customer service who was able to guide me in this step. Still, the manufacturers should provide a very detailed sheet as not all customers can be professional electricians.