Gina
I found Zenduce to have amazing…
I found Zenduce to have amazing products, exceptional customer service, I really found a gem with this Company, they are rare and awesome!

We are a home furnishing and lighting store company based in the United States. We take great pride in being responsive and providing amazing customer service. We offer competitive pricing and free shipping on all products due to exclusive tie ups with our logistics partners. All our shipments are trackable. Please feel free to reach out to us using the chat option on our website if you have any queries.
ZENDUCE (zenduce.com) has 154 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing154 approved reviews, newest moderated first
Gina
I found Zenduce to have amazing products, exceptional customer service, I really found a gem with this Company, they are rare and awesome!
carlos M.
They answered all my questions and the service was always very fast.
F B.
The customer service is excellent and helpful with all my concerns about the shipping
NICOLE
Loved it! The whole experience! Chandelier in person looked just like photo. Was easy to install & looks fabulous in my living room. Everyone comments on it. Definitely recommend Zenduce
Cat V.
Utter crap. Sold as a luxury product. Produced in low cost workshop. No resemblance to photos on the website. Avoid. Transaction in dispute with AMEX.
Response from ZENDUCESep 11, 2025
Hi Catriona, We’re sorry to hear you feel this way. While we respectfully disagree with your assessment, we believe it’s important to clarify a few details for future customers. You reached out after the return window with concerns about the chandelier’s square profile and visible bulbs. We did not find any mention of bad product quality as this review says. We responded promptly, pointing out that both features were clearly shown in the product images and description — and matched what was delivered. We also provided images comparing the product ordered and delivered We also shared return options as a courtesy, though we did not hear back before a chargeback was initiated. The lights were never returned to us. Please note that the product you purchased is one of our most popular fixtures, crafted in a UL and CE-certified facility (meeting US and European standards) using premium electroplated steel — not from a low-cost workshop. We stand behind the quality and transparency of our listings, as reflected by hundreds of satisfied customers. We are always open to constructive feedback, but we kindly ask that reviews reflect real experiences to ensure fairness for our team and future customers. We stand by the quality of our lights and the support we provide. We hope others will take the time to read through the many verified experiences from customers who received excellent service and beautiful results. Warm regards, Zenduce Team
Susan
It's easy to order stuff online and go from there. For us what has been exceptional from Zenduce is the level of after care. We had an experience where the lights we ordered had a number of issues. Previously our orders had been without complexity. However, the aftercare was really great, and even though there were issues to overcome, Zenduce was there with us every step of the way. We love their blend of style and price.
Tracy H.
The globe fixtures we bought are fabulous! Very contemporary and interesting. Fast delivery and superb customer service. We have now ordered from Zenduce twice for our new project and would highly recommend thier products, shipping and customer service!
Christine P.
Truly original, quality lighting products - always remarked upon by guests in my home. Well packaged and protected during shipment. Customer service was very responsive and helpful upon my inquiring about different bulb types.