Dan C.
Awful Chat Software that won't let us…
Awful Chat Software that won't let us login on our phones as the App is totally useless. It's sad as Zopim was amazing, but since they sold it to these cowboys it's now useless.

Zendesk is the next-generation AI-powered support solution with built-in ticketing, conversational messaging, live chat, and more designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk uses AI to helps businesses handle more interactions, increase customer satisfaction with personalized support, and decrease costs to free up time for agents.Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.
Zendesk (zendesk.com) has 725 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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725 approved reviews, newest moderated first
Dan C.
Awful Chat Software that won't let us login on our phones as the App is totally useless. It's sad as Zopim was amazing, but since they sold it to these cowboys it's now useless.
Fam de V.
This is a Russian company who just steals your data and uses it for spam
Laura G.
The software is clunky and the customer support is absolutely terrible. We use it because we have to, but it really doesn't meet our complex needs as a growing business. That said, their Explore data analysis feature is a HUGE improvement from their previous analysis feature.
David W.
The Zendesk Shopify App and software are great! You can see all the information you need about the customer and do not have to log in to the admin area of the Shopify Shop. Especially great is their own support team. Due to a mistake, I accidentally paid 228$ too much. They didn't have to refund me, but they did within a day! Much love going out to Ella and Greg from Zendesk!
Murad
This website not good.
J Earl S.
This is the worst lying company ever!!! They fulfilled nothing and they’ve said product is on it’s way when it’s not. They have zero product and yet they take your money and the hopes you’ll ever see a single thing!!!
Enrico H.
Betrügerfirma!!! Habe ein Nietpistolen Set bestellt und gekommen sind nur die Nieten für ein paar Cent. Ich würde jedem von dieser Firma abraten dort zu kaufen.
julia R.
I have been totally scammed .Bought an item and received something nothing like and when I asked for a refund was told I had to return the wrong item at an extortionate cost to myself. They actually had the cheek to say I might as well keep the junk item they had sent at a 20% discounted price than waste the return postage.