zencareReviews of zencare.co

Rhea was very clear and informative. She didn't try to sell me on anything I wasn't interested in. She was about to answer all of my questions with the available data, always providing statistics to justify her response. She took her time and allowed me to express what I hope to get from Zencare.

Horrible the provider never showed for the appointment ignored the messages from my son and never acknowledged him. I do not recommend this service.

I am writing this review to caution fellow therapists about my experience with Zencare. As a psychotherapist with a private practice, I was looking for effective marketing support and was enticed by the promise that I would gain 2-3 new clients per month. The cost was $69 per month, but the catch is that you are locked into a year-long contract. Unfortunately, from January to mid-April, I have only received one inquiry, which was not even suitable as the potential client was located 200 miles away and unable to private pay. When I reached out to my salesperson, who had assured me she was my go-to person for any concerns, I found my emails were redirected to the "help desk" with no resolution to my issues. As a widow trying to maintain my practice in this challenging economy, this has been a significant setback. I strongly urge others to thoroughly research this company before committing. The lack of flexibility and support has been disappointing, and I hope this review helps other practitioners avoid a similar situation.

The representative I met with is competent and knowledgeable, and the setup was and user-friendly.

My therapist recommended zencare because i have bad insurance and what I thought was a few providers on there ended up being fake and routing me to lavender's website where I almost booked an appointment and then read the reviews. I am on SSDI. And received an auto message from two providers that I sent my info to but when I looked for them on lavendar they werent there. Zencare.co is letting these "providers" from Lavender openly make profiles on their website redirecting them to their website. Some were real providers but it wasn't the provider I chose. It doesn't make sense to me that Zencare.co would openly be a place to find a provider then I'm rerouted to a whole different website that has providers with such bad reviews. This dangerous for me especially being disabled and on controlled meds. My needs were urgent as Ive been without care for awhile. I catch things very quickly as this is my part time job to notice patterns that don't line up. Im glad I don't use Zencare.co now but I had my hopes high. I booked an appointment with provider that had no bio just a headshot on there, and thats unacceptable and i was stupid enough to put my card info on there. Now Im worried. I've never done an online platform for my health and this type of behavior is similar to a fake job posting on indeed.com. If you have a lot of mental health issues and need medication management I'd stay away from Zen.co or any online health provider. Im surprised they have good reviews when it seems they don't verify that yet another company is rerouting people to Lavender.

Chris was very helpful in explaining how the marketing services from Zencare could build my private practice. He focused on getting quality client referrals and not just clients who are constantly shopping for a therapist.

It was really easy to set up but some of the items required more set up than I thought.

Actually it loses my data after hours of dat entry