Debbi L.
False advertising
I was given the false impression that I would receive at least a few referrals in signing up. I hesitated because you are required to trust them and sign up for a full year. After 7 months, I've received 0 referrals and have received many referrals from other sites. Don't waste your time.
Response from zencareSep 21, 2026
Hi Debbie, We're sorry that your experience did not meet your expectations. While referrals can vary and cannot be guaranteed, we provide personalized support to providers who are looking to improve their visibility on the platform. After reviewing your account, we found that we had previously shared recommendations to strengthen your profile, but those changes do not appear to have been made. If you're open to it, we'd be happy to review your profile again and provide updated guidance to help you stand out to therapy seekers. — The Zencare Team



