Judy Shore S.
Product and service are stellar
After owning a Guild 6 and 12 string guitar for more years than I can remember, I'm now the very happy owner of a ZAGER model ZAD-50CE /N with guitar case. It arrived at my winter home in Rancho Mirage, CA (dry hot desert environment) in January. I loved the rich acoustic sound immediately plus the lighter weight and string positionings make the playing so much easier. About a month in, I suddenly experienced severe twanging at the higher fret positions. I contacted ZAGER and received a reply IMMEDIATELY from Dennis, Jr. He gave me detailed instructions on how to get lots of humidity inside the body over a 72 hour time frame. Problem solved. The ZAGER guitar company really walks the talk with product and service. I'm delighted! I'll be ordering the Zager Humidifier hole plug as soon as I get to Maine.




