Yukon Design StudioReviews of yukondesignstudio.com

We placed an order for a figure. Got the shipping notice, it took a while to get to my city. Then I noticed it arrived in my city finaly. Later I checked the shipping info again... USPS took custody of the product for COUNTERFEIT POSTAGE!!! This is horible! This was a christmas gift for my daughter who has a service dog, so I wanted to get a cute figure for her. Absolutely disgusting!!! I sent an email, and better get a response about a refund. 🖕🏻

I do not have my item as of yet. They have the slowest shipping I have ever encountered. I was hoping the item would be here before Christmas as it is a gift. It's been 9 days so far and according to tracking, I have no idea where my purchase is!

Brought 2 animal phone stands as Christmas gifts 1 x dog and 1 x cat excellent delivery service very pleased with the stands good value for money.

You can literally order it from Amazon for less than half the price and it comes in 2 days rather than 3 weeks. Despite what they reply with, it's the same product. Take a few mins to Google it before you order.

I placed an order on 8 December 2025 ORDER #136298 CONFIRMED They confirmed my order stating it would be dispatched in 24 hours. Now on the 20 December no item. Do not trust this seller and their hype.

The figurine is stunningly beautiful and truly speaks to the heart. But the most wonderful part of this purchase was the personal attention I received from Martin, who stayed in close contact with me throughout. The shopping experience was truly above and beyond what is customary in our world today. May there be many more like this. I highly recommend. Inbar Cooper

Wow good service

12/17/25-Shipping was taking forever so I decided to look further into the company and tracking. I found many people on trust pilot claiming that the products were from China and Yukon denying it multiple times.... The tracking they provided that linked back to their website had no real information, and the last update was 11 days ago. I was able to find (on a site that is letting me track a shipment I ordered from another company that I KNEW beforehand would be coming from China) tracking information and it is confirmed... the shipment is coming from China. They are completely deceitful in their approach. I am very unhappy at this point, but lesson learned, I will research much more deeply BEFORE ordering again from a site that promises hand made products. 12/31/2025 UPDATE. I requested a refund from the company multiple times, they would not comply. They kept saying they talked to the shipper...the package was on the way... SO, I went through PayPal and requested that they give me back my funds. Anytime I can, I do like to pay through PayPal for this reason. I DO NOT RECOMMEND THIS SELLER. WHY DOES THE RATING LOOK SO HIGH? BTW my order was placed 12/2/2025... plenty of time to receive for Christmas. My last correspondence with them was 12/28/2025. DO NOT BUY FROM THEM!!!! 2.2.26 update. PayPal denied my request because the seller provided delivery confirmation. A PIC OF A PACKAGE IN A HAND!!!!! Not on a porch, not a pic of a house, nothing!!!! NOW I AM PISSED AT PAYPAL AND THIS FOREIGN SCAM, So much for using PayPal as a way to protect my purchases... I will be rethinking that as well.