Yukon Design StudioReviews of yukondesignstudio.com

Scam. My husband made a purchase on Dec 8th and was sent a tracking number. The item never arrived. I sent an email in reference to the purchase and was told due to high demand it would now be shipped out. I check the tracking number sent and had a delivery date of January 5th. I just rechecked the tracking number and it states the package was considered fraud and the postal service would not be delivering the package. Total scam company. Adding an edit. Not sure what happened I did receive my order last night 1/26/2023. Not sure if this package was sent out after I contacted them and the federal trade commission or because I wrote bad reviews. The tracking number that was given stated counterfeit and would not be delivered this was around January 8th, and I did receive a package from them on January the 26th!

Fantastic quirky product, really makes us smile! Would make a great gift for yourself, or someone you love. Lovely people to deal with,thank you

Great product and excellent customer service. Item dispatched half way round the world and arrived in double quick time. Definitely recommend these guys.

Yes they have replied to my comments on May 28th. returned the article in November .It was returned to me in Feb. So fed up with them I threw the article out. So not only did it cost me to buy and then postage to send it back, only to b thrown out. Waste of money and time. So when purchasing things from the company beware. Have asked for a refund number several times, wanting to return a product. haven't received one and only having 30 days to return it time is running out. It's not good enough. Given you my order number with each email, which is 36198 My advice make sure u don't havet to return it.

I ordered two wooden phone holders in the shape of a dog and cat. Great for a stocking filler or ‘tree present’. At one point I wondered if they had gone astray as they took rather a long time to arrive. However, it was worth the wait because they are really cute. Well made and so original. I have never seen anything like them in a shop. I sent Yukon an email, basically saying all of the above and had a very nice personal reply. This is clearly a company that is committed to good customer service.

I really like the wooden stand. TOP quality. Thank you!