Yukon Design StudioReviews of yukondesignstudio.com

What a joke of a company waiting over 3 week for a $27 order. I don't even believe this is a real company. Do not waste your money on their 1 star company It took this company 3 months to reply to this review!! How do you like that!!

I would give this a minus rating if i could. I placed my order at the end of December and have not received it. The parcel tracker said it was attempted for delivery but the address could not be found and the item was undeliverable which is a load of nonsense. There has never been any comparable issue at our address. I emailed the company and they replied they would ship it again. I still have not received anything and asked for a refund with no answer whatsoever. What a disgusting scam company!!

5 stars for the product, but I would have given it 1 star for honesty. When I FINALLY received my order I was pleased. These are cute. But be aware that these are coming from outside the USA. The shipping time and USPS updates are not accurate. The company’s standard response to customer emails tries to be reassuring, but they lack true transparency. You should know that your order will not be shipped within the 2 days that is stated on the website and they are not coming from Delaware. You’ll see true reviews here, but if you Google their web site all you’ll see is 5 star reviews. The reason for that is that they have the option to accept your review or not. AND, notice what they are doing here ….if they don’t like what you have to say, they are doxxing customers. Listing customers personal information is a poor, poor business practice.

Although I have received the item approximately 2 weeks after placing the order, I am posting this review to alert future customers of a POSSIBLE SCAM. Specifically, the merchant states the following on their [ABOUT US] webpage: "We are a small design studio located in the charming town of Middletown, Delaware." While I don't know whether or not Yukon Design Studio has (or has not) a design studio in Delaware, the item (e.g., wooden figure leaning over dog) was definitely created/shipped from an overseas location (possibly, China). Since I cannot attach an image summarizing my order's tracking status, I have copied/pasted a few selected lines below: - 2024-02-22 10:00:00 ( NEW YORK, NEW YORK, US): Clearance processing completed - Import - 2024-02-22 09:08:30 (): In clearance processing - Import ** - 2024-02-19 01:59:00 ( ): Arrived at the origin airport ** Please note the keyword "Import" -- it is a dead giveaway with respect to an “international manufacturer”. So, again, Yukon Studio provides false advertisement of their products. Please note that I generally have no issues purchasing a product from overseas. However, it just rubs me the wrong way when a seller suggests an item is crafted in the US while it's really mass-produced at some international production plant. I hope this helps some customer(s) re-think whether or not to purchase from this seller. Very respectfully, Dr. Bock

easy to use and very reliable re tracking your order highly reccomended

How one can be misled but the look of an item and too many positive reviews. Delivery took longer than I expected but the item eventually arrived. The item is a standing figure bending down to a dog. The problem is the standing figure has a problem with standing, it prefers to lie down. I emailed the day I received the item requesting a return a refund. The email back I suggested I made a video of the non upright figure !!! I have emailed again saying I do not want the item. No doubt like other people I will not receive a refund. I fail to believe all the lovely reviews, each with 5 stars, a little dubious, can possibly be 'real'. I saw the item in Facebook so I will make a comment on there in the hope that no one else is taken for a ride

Order was made over 2 weeks ago, emailed for an update and have had no reply, was to be a birthday gift for partner after losing our dog recently. Hoping this is not a scam. The main issue is I received a message re my order saying it was ready to ship, this was not true because not soon after I provided a review I get an update message stating that due to unpresedented things were taking longer than usual. If you say that an order is ready to ship then it's ready to ship. The item was to a birthday gift, this birthday has now passed. There is a need to be upfront about whether you're able to fulfill an order, getting hopes up and then letting them down isn't a nice feeling.

Buyer Beware This is a misleading, and I believe fraudulent scheme. The product ships from China (not Delaware). When you order, they give you a "Track with USPS" link, but the US Postal Service is not involved. Rather there is a Chinese delivery company that gives you a series of errors in their shipping. It has taken me several e-mails and hours of time to try and sort this out. The same products are available on Amazon for about the same price. Do yourself a favor and order from somewhere else.