YRC FreightReviews of yrc.com

Ripoff, will not present a quote and charged ridiculous high rate, not only customer service is the worst in the nation but staff is rude, incompetent, and will put cutomers at the very end, they DO NOT CARE about cutomers only their pockets, they stole from me, spend days on the phone trying to talk to someone

A horrible delivery service. I've been waiting A MONTH already for my sectional to be delivered from Overstock.com. It was supposed to be delivered three days ago, and after unsuccessful attempts (no answer, ever) to contact YRC, I finally got hold of one of them. She was unhelpful, non-caring, condesending and smug on the phone. She said "maybe next week sometime". I would NEVER use this company if I had a choice. In fact I contacted Overstock.com, and asked if I can switch delivery companies, since it hasnt even left the original warehouse yet. They said no. Warning to anyone thinking of using YRC. STAY AWAY!!!!

This company was used by Home Depot to deliver an order of stepping stones. I was notified several times that they would be delivered the next day. I stayed home so I could show them where to put them. After several calls on several days, the truck arrived. Driver said that they weighed 1000 lb and he would need help. Asked if there was anyone home that could help him!!!!! Seriously? Came back another day and left them on the curb. They had previously offered to put them in my garage (which I declined). Then when they actually showed up, said they couldn't bring them up my driveway (slight incline).

I rate this company with 1 star as the software doesn't allow me to score it with 0 stars. Each week they call me to let me know my shipment of 16 solar panels will be coming a week late. Today was their 3rd call. I have the grid and infrastructure built and ready to receive the 16 solar panels I ordered. I have absolutely no faith that I'll receive them next week. They don't care, their advertisement claims are lies, and tell me there's nothing they can do, and I have no recourse. I hope all of these messages reach someone who can shut them down.

ALWAYS gets freight to local hub and then it just sits for days. I have been complaining for years about this, nothing changes. I will not use them, but some people who ship to me use them. The Columbus hub needs ALL new management and customer service reps.

Will Destroy your shipment and do all they can to avoid paying insurance! Do Not USE YRC!!! Shipped a used industrial vacuum with YRC. I told them I wanted insurance for $3,750. The MIDDLE 1/3 of the vacuum arrived at the destination 7 days late. No clue where the bottom AND top 1/3 of it ended up. They may not pay me anything or even reimburse the shipping cost because the receiver may not have noted the problem when it arrived. If they do pay, they have said their maximum reimbursement for used items is $0.50/LB!!!

Absolutely worthless!!!!!!!!!!! Game players, liars, careless employees- SHUT THEM DOWN!!!!!!!!!!!!

We had a “big box” type company ship our possessions to YCR Freight in Ocala, FL. We were on a schedule with moving in on our vacation, and were sweating when it would arrive. We ended up calling YCR twice to check on the status. Each time we called, they were calm and understanding and extremely helpful. They called us bright and early on both contact numbers when it arrived. They handled calling the company for pickup when we had cleared out the box. They were always pleasant, and the whole ordeal was extremely easy and stress-free because of them. We would recommend this location to anyone. Thank you.