Jorge F.
Great custom accessories!
I was very satisfied with how my custom sleeves came in, better than expected! Also, they do have very attentive email staff and overall happy with my experience with Your Playmat!

We help PC gamers, tabletop and TCG players produce unique gaming accessories such as playmats, mouse pads, sleeves, cards, deck boxes and more..
Your Playmat (yourplaymat.com) has 421 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent

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421 approved reviews, newest moderated first
Jorge F.
I was very satisfied with how my custom sleeves came in, better than expected! Also, they do have very attentive email staff and overall happy with my experience with Your Playmat!
Ceno
I’m so glad I found Yourplaymat; I wanted a specific size mat, which was proving to be hard to find until I found yourplaymat & this was perfect! The mat is well made, and I’m so pleased I could order a custom size. Customer service is excellent - friendly & so helpful!
Tino R.
EXTREMELY HAPPY!! Didn’t have any issues at all! The service was amazing and I can’t wait to do my next order. The colors were very bright and vibrant! Looks great!!! Solid product and company!
Derek S.
Made a custom playmat to use for my office desk and it's amazing! The team gave updates along the way with the touched up image I provided and even sent a picture of the final product before shipping to make sure I approved of it before shipping! I will be buying playmats from them in the future for sure!
Raphaël D.
Ordered a playmat at the beginning of january, since then I have received dozens of emails offering rebates on my next order, but my order is still not complete and not shipped. Always have to poke them to have update since they dont send any update. Probably my worst experience for a web order ever.
Marcus B.
My experience with Your Playmat has been amazing. I have ordered 2 custom playmats so far and both are amazing. They are amazing for picture quality, durability, and longevity. they make sure you are updated during the process and that you are happy with the end result before they ship it. They are the only company I plan on using for any kind of playmat. Also, they are priced amazing for the quality you get.
Amanda H.
Customer service while working on what I wanted/didn't want for my mat was great! Finalized the image and said it went to print. That was 10 days ago. According to their shipping it should've gotten here by now, if not an email saying it's on the way with a tracking number. I sent an email twice now (one a few days ago and one today) asking for an update. No response. It's not a holiday season so I'm not sure why all of the sudden I'm not getting any feedback? Definitely willing to change my review after I've received my product and/or a response. Follow up: Since posting this the owner of the company himself reached out and personally apologized and handled my order. I just received it today and I'm thrilled with it! Quality is good and it's a decent size. Would've liked it to be thicker, but overall can't complain with it! I can't wait to play matches with my new mat.
Guts
Shipping a simple small order has been a hysterical nightmare. Honestly, I believe any 4 or 5 star reviews for them on TrustPiliot here have to be paid for or generated by folks within the company. It has been over a month and I have not yet received anything. They just sent me a notification from China to say that a tracking number was generated. Lol. I am imagine it will be at least another month before I see this order, if it even arrives. Do not waste your time or money or energy. As an entrepreneur myself, I can emphatically say with blunt confidence that YourPlaymat is a JOKE of a company. Get serious guys...
Response from Your PlaymatFeb 10, 2023
Hi Guts, I understand the frustration, especially seeing it from an entrepreneurship standpoint, because it took us a long time to ship many of the custom-sized mats ordered from China recently. I've just checked it, and on the site, we published multiple banners stating that we'll start shipping custom-sized mats only after the 30th of January because of the Chinese's New Year holiday (I agree that it is very long). I don't think there's a need to write such claims, but I do appreciate the feedback regardless. I'm sure we can notify the customers again via email about that delay, in order to give them the opportunity to get a refund if they so choose to. I can't find your order because there's no indication of your name or even an order number in your review, but I would love to at least give you a full refund for the trouble and for the bad experience with us. I'm really sorry about this mess. I believe our mats are awesome and you would like yours, but sadly I'm pretty sure you just want your refund at this point. If you could email us or send us a message on messenger so we can process the refund, I would very much appreciate it.