Your PlaymatReviews of yourplaymat.com

not smart enough to print as ordered, messed up the rotation, didnt check after they manually changes the facing, shipped a garbage product, promised to redo. LITERALLY printed the same shit, with oversight, warped product, utter garbage, AVOID AT ALL COST

Don't know about their other products, but do not buy custom sleeves from these guys. Incredibly thin (corners damage easily), sticky, they also stink to high heavens (even after airing them out for multiple days) - and paint keeps peeling of the edges. It even stuck to some of my cards and will be a pain to remove without damaging them. On top of that, they charge about double than comparable companies and nickle and dime you for everything. The most brazen part was their "premium editing" service for your uploaded image they tried to push on me at every opportunity (as a payed add on of course). Turns out this premium editing is just AI upscaling (likely waifu2x, which is free). Low quality, high prizes, brazen business practices, stay away.

Don't. First they say you that there has to be a 2 cm edge due to cutting. Then they will cut away the edge that you purposely built into your design, just to stretch the remaining mat so that the result will be distorted. And finally, they will not even cut it straight so that your mat will have some bearing.

I received the mat about a month after I received it. It was not as I had expected. It was out of alignment and crooked with a lot of the graphics missing. It was totally unusable for my purposes. I threw it away. Will never order from them again.

I ordered custom card sleeves a full month before a Magic tournament. When I didn't receive any shipping updates, I reached out multiple times over several weeks asking for a status update. Every message went unanswered. When they finally responded, it was to tell me they couldn't fulfill the order. By then it was too late to order from anyone else. They issued a refund, but a refund just gives me back money for a product they never delivered. It doesn't solve the fact that I'm now going into a tournament without custom sleeves. If they had responded to even one of my follow-ups, I would have had time to go elsewhere. This was my first time ordering from this company and I will never order again. There are plenty of places to get custom sleeves and playmats. Do not trust these guys!

I placed an order in August (order #83912) that included a custom playmat and 120 custom sleeves. The playmat was finally delivered on November 11th, but the sleeves were missing. On November 11th, a customer support agent (Alexandra) offered either a refund or a replacement shipment for the missing sleeves. On November 14th, the same agent explicitly confirmed that a replacement shipment would be sent using a different courier and that tracking information would follow. Despite these assurances: the sleeves were never delivered no valid tracking number was ever provided months later, I only received automated replies with incorrect and outdated tracking information referring to an item already delivered As of February, more than five months after the order and nearly three months after the promised replacement, the issue is still unresolved. This order was intended as a birthday gift, and the lack of follow-through after repeated guarantees made the situation particularly frustrating. Delays can happen, but false reassurances and the absence of real human follow-up are unacceptable. I am still waiting for the refund that was already offered by their own support team. Very disappointed. I cannot recommend this company based on my experience.

Yeah this site's garbage and scamming now. Apparently they're strapping for cash as they decided not to fulfil my order, delete my account and never deliver my tracking number. Like damn, that big a deal? I just wanted some damn custom sleeves, it's not that deep. Warning's out there. Use Yourplaymat at your own risk. This site's not the same as it used to be. The are way better and actual honest choices out there.

I had ordered some custom sleeves about 2 months ago, and there was radio silence afterwards. Sent an email after 2 months asking about the status and received a canned reply message saying they're sorry for the delay and would give a discount code for another purchase. About a day later received a support message stating, and I quote, "We’ve received an update from our production team that they’re currently unable to ship any orders due to the ongoing issues with shipping charges and taxes." If your company cannot ship ANY orders, that's a huge issue. Why is this not mass communicated to all of your current customers? Why is the website not informing the customer that if you purchase from their site, you will not be getting your order? Such a scam to take money and not deliver. So I receive my refund and never do business with them again.