Your PlaymatReviews of yourplaymat.com

Sleeves were the only reason I made my order but after one month of ordering I still didn't get an ETA on the sleeves so I cancelled my order. Playmat on the other hand is also not the greatest quality, there are a lot of blurry spots on the playmat, considering how much it costs and how long it takes to get to you it's unacceptable.

The first time I ordered a mouspad from them in 2023 everything went smoothly and the product quality was really good. The second time I ordered in September of this year (2025) they're having big troubles with their carrier (YANWEN). It's now December and my order still hasn't arrived, so I just cancelled it. I know it's not their fault, but the carrier's. Nevertheless they could have noted long shipping times on their website in advance. They should either chose a more reliable carrier or be more honest about shipping times. Their customer service was nice and understanding though.

the shipping takes so long ive waited 1 month for it and i am still waiting idk about he product but the shipping is awful

The wating time for the shipping is much longer than they advertise, it took me more than a month to recieve my custom mouse pad. To be fair it is not entirely their fault, production was fast but there where problems with customs since the product came from China. However never in the website they specify where the product is shipped from, I would have bought from someone else if I knew. The art print is very good in my opinion; however the quality of the mousepad could be better, it is very thin and also it doesn't adhere to my wooden desk very well.

I'm only giving two stars because the quality of the product I did get is great. I ordered a matching set of a playmat, deck box, and card sleeves. I only received the playmat, after emailing and contacting them for over month with varying answers they said that the deck box materials are out of stock and the sleeves were being held til it's ready, but I could cancel the deck box and receive the sleeves. I canceled and deck box and haven't gotten the sleeves or a tracking number, nor have I heard from them sense. They've been ignoring my emails. I'm furious.

i ordered my mat initially in december and it had so many issues and got shipped back to them. granted they have had good communication, but my order still isnt here and it is april. they said that they had sent it again but still, nothing. at this point im considering getting my money back.

Their timeline at the holidays was completely incorrect, I ordered a christmas present for someone on 12/10 and didn't receive it until 1/17. I contacted them close to Christmas because I hadn't heard anything, and while they were apologetic, they didn't make things right. Based on their quoted timeline I expected the items prior to or directly after the new year. Obviously that didn't happen. No one reached out afterwards to make it right, even when I contacted them on 1/13 asking about why I still hadn't heard anything. That being said, quality seems nice on what I eventually received.

Been over half a month and just now my order has shipped when it said it would be a week and had to ask for the shipment #