Your PlaymatReviews of yourplaymat.com

I've placed three orders with Your Playmat now and have had a good experience. The playmats have always been of good quality and arrived in great condition.

Love the sleeves as well as the way they shuffle. Nice smooth glide and easy drawing.

Terrible customer service. I ordered a playmat in September through their website. There was no place to enter the size of the playmat once I had chosen custom size. I placed the order with the size in the notes. The editor approved the image quickly and emailed to confirm. I replied back and questioned the size since the price seemed low. I was told that the mat would be printed at that size. After about a month I emailed to find out where the mat was and was told the 14 days started after they began processing that they make the mats themselves and to allow more time. At the end of November I emailed again. It took about 4 days to get a response and I was told I didn’t pay enough and if I wanted my mat I could pay an additional 200+! Even after showing the previous message they wouldn’t budge on the price.

I had an absolutely horrible experience with YourPlaymat.com. I placed a simple order in August—just one playmat and one deck box. Months passed, and by November, I still hadn’t received my items. Every time I reached out, they lied about the status of my order, making excuse after excuse. Eventually, I gave up waiting and requested a refund, but even that turned into a nightmare. I had to beg them for my money back, and they continued to stall, lying about the refund process as well. It wasn’t until I threatened them with a chargeback that they finally issued my refund. This company is completely untrustworthy. They took my money, failed to ship my order, and wasted months of my time. I would strongly recommend avoiding them at all costs.

Great experience with multiple orders. Art on the custom sleeves came out very clear with deep colors.

Ordered a couple custom playmats so far. Colors came out so vibrant, print was perfectly aligned, came out fantastic. Coming here for every playmat purchase, and probably more in the future. Shipping can feel a little slow, especially when your excited about your purchase, but the quality is worth the wait.

They pressured me into getting a better finish on my play mat, I in the end took what i thought was their professional advice, since then i have gotten 0 emails updating me, when i look at my account online it says unfilled. they have yet to send me back any emails asking what is the hold up. I will calling my cc tomorrow to have them block this transaction as they have yet to provide me with any details in over 15 days, i would suggest advoiding this company all together. SCAM!

I had high hopes of being my small order of playmats shipped, as stated on their website, within 7 business days. But I am really disappointed to say it's been about three weeks now and I've not gotten any update, even after reaching out to customer service. Will not be buying again since they don't seem responsive.