Heidi H.
Delays and poor communication
We pre ordered a greenhouse in January, and we received decent communication from Bruno up until there were delays in March. We were told the greenhouse would be delayed by one month. And then Bruno just stopped communicating with us. I emailed and called with poor response times and no concrete information about when we would get our greenhouse. I still don't know when I will get the greenhouse I ordered.
Response from YourGreenHousesMay 1, 2026
Hi Heidi, thank you for sharing this and we are truly sorry. You deserved consistent communication throughout this process and we fell short of that. There is no excuse for leaving you without a clear update, especially after the initial delay in March. Our team will be reaching out to you directly with a full update on your order status as a priority. We appreciate your patience and we are committed to making this right.



