YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
yourgreenhouses.com
Website
yourgreenhouses.com
Category
Fruits & Vegetables
Location
Jacksonville, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
great service got return calls quickly. everyone involved was very polite and informed.keep up the good work bruno, thanks mark salverio
Response from YourGreenHousesApr 28, 2026
Hi Mark, thank you for the wonderful review! It means a lot to the whole team. We're glad everything went smoothly and that you felt taken care of throughout the process. Hope you enjoy your greenhouse!
WH
William H.
Customer service is getting better
I had a bit of a conflict with customer service initially but we got it worked out and I am happy with the outcome. I understand the company is growing fast and there will always be some obstacles. They can be worked through with communication as with any business.
Response from YourGreenHousesApr 22, 2026
Thank you for the feedback, William. We sincerely apologize that the communication during the purchase process felt frustrating. The team did make attempts to assist and follow up during the order process, but it is clear the experience still did not feel smooth or responsive on your side. That should have been handled better, and the team will reach out to you directly to review everything properly and assist with any unanswered questions or concerns.
YourGreenHouses team
LR
Lori R.
Love the greenhouse, not the assembly…
Now that we finally have our greenhouse built, we really like it. It seems to be quality materials.
Building it was quite an ordeal. Very hard to follow assembly with nothing to go by but a YouTube video. Much trial and error and frustration
Response from YourGreenHousesApr 28, 2026
Hi Lori, we are so glad to hear you're enjoying the greenhouse and that the quality has met your expectations! We understand you on the assembly experience and we're sorry it was more of a challenge than it should have been. Your feedback is really valuable and we're actively working on making that process clearer for our customers. Thanks for sticking with it!
BA
Bruce A.
Jose was professional and friendly
Jose was professional and friendly. He answered my questions, showed a sense of humor. He repeated aloud my information to assure he heard it correctly.
Response from YourGreenHousesApr 28, 2026
Hi Bruce, thank you for the kind words about Jose! We're really proud to have him on the team and it's great to hear he made the experience smooth and enjoyable. We'll make sure to pass your feedback along to him!
JB
James B M.
The website was easy to navigate and…
The website was easy to navigate and purchasing my greenhouse was a smooth process. I was surprised after receiving my confirmation email that the estimated delivery was different than advertised on the website. The difference wasn’t a bad thing it just changed my plans for accepting delivery and construction. Overall a good experience. I hope the product is as good as I’m anticipating. With my wife being Danish, the expectation is that this drivhus will be a lasting investment and a beautiful addition to our home.
Response from YourGreenHousesApr 28, 2026
Hi James, thank you for the thoughtful review! We're glad the website and purchase process felt easy. We understand the delivery timeline difference caught you off guard and we appreciate you flagging that. We'll make sure our site reflects the most accurate estimates going forward. We hope your greenhouse lives up to every expectation, especially with such high Danish standards to meet.
KS
Kathy S.
I had a few question I went to chat it…
I had a few question I went to chat it said some one would contact me I have never been contacted. I went a head and ordered. Just hoping have better luck if I need help
Response from YourGreenHousesApr 20, 2026
Hello Kathy,
Thank you for providing honest feedback about our service. We appreciate it.
We will have one of our customer service representatives reach out to you and help you with the questions that were left unanswered when you were making a purchase.
YourGreenhouses team.
RS
Rex S.
The quality of the materials is very…
The quality of the materials is very good. Material arrived in good shape. One piece of polycarbonate was damaged and is being replaced. The 8x13 greenhouse was ordered 11-1-25 and received 4-7-26. Over this time period, I called several times and received different information each time on the status, which I believe was not accurate, at least misleading. I was assured I would receive a tracking email when it shipped. My last call in March, they said I should receive the greenhouse in early to the middle of April. On April 7th, a freight truck showed up with the greenhouse. I never did receive a tracking email.
I was disappointed in the accuracy of the printed instructions. Numerous areas were not clear; there is no narrative, only pictures with numbers. None of my parts or bags of hardware were labeled with numbers from the instructions. Page 11 shows drawings of the polycarbonate with sizes. The pictures of the poly do not match the listed size; however, the written sizes match the parts once you figure them out, don't go by the photos of the poly on page 11. Pages 12 & 13 are another parts list. The last part on page 13 has the extension elements listed. It was not specified that since I ordered the 13-foot, I had two extensions. I eventually figured that out, but it would have been nice to have a written narrative. Two of the parts, K1 and K2, are L brackets, and the legs of the brackets are of different widths, which require a specific orientation. After the installation of a couple, it was obvious I had them reversed. Having a note to that effect of orientation would have been helpful.
There were some parts included that were not listed, i.e., aluminum tape, two aluminum channels that I figure were for the roof vent, but not sure. Communication to the technical department was never returned. I was told that if I had technical questions, to call a number. I called it 3 times during installation, leaving a message, and I'm still waiting for a return call.
Overall, we are pleased with the product. The company needs to work on the accuracy of the communications and the quality of the installation instructions. The installation video was somewhat helpful, but the clips are very short.
4-22-26 - I called the technical support line 3 times to get answers to questions on the installation of my greenhouse. I called three times during the course of a week and never received a return phone call.
Response from YourGreenHousesApr 28, 2026
Hi Rex, thank you for taking the time to leave such detailed feedback. We're glad the materials arrived in good shape and that the damaged polycarbonate panel is being taken care of. That said, we sincerely apologize for the communication issues throughout your experience. Inconsistent updates, a missing tracking email, and unanswered technical calls are all things we take seriously and are working to address. Your notes on the assembly instructions are incredibly specific and useful. Feedback like yours is exactly what helps us improve the experience for future customers.
JS
James S.
Best quality and value.
When I started looking for big greenhouses (50’+) I would see commercial sites and the cost would be 10X more then the one I found with YourGreenHouse. When I received the crate I was pleased with the quality of every material aspect of its content. The only problem I had was that the directions in places were vague and nondescript. I was able to build my giant greenhouse by myself but I would advise at least two people building one and make sure you inventory and label all parts that aren't labeled and you will be fine.
Response from YourGreenHousesApr 28, 2026
Hi James, thank you for the great review! It's awesome to hear you took on a 50ft greenhouse solo. You make a great point about labeling and inventorying parts ahead of time and we'll be sure to pass that tip along. We're glad the quality met your expectations and hope you enjoy it for many years to come!