YourGreenHousesReviews of yourgreenhouses.com

I am unable to review the product because I did not receive it. It was delayed due to issues in shipping, and I needed something right away, so I was forced to cancel my order. My initial interactions requesting a refund weren't great, but I eventually spoke with Chris from Customer Support and he assisted me; I am awaiting my refund. I would have loved to accept their offer of a discount on my purchase, but I already received a (probably not as good) replacement from a different company and can't afford a second one right now. Maybe in the future.

So far, service has been excellent. I ordered my green house 2 weeks ago. I’ve received regular email updates and today, I received a call inquiring if I had any questions or concerns. He was helpful and reassuring regarding shipment. I’m really looking forward to growing days. I’ll let you know how it goes.

Absolutely love this greenhouse. The quality exceeded my expectations and the whole experience has been amazing from start to finish. It feels incredibly sturdy, thoughtfully designed, and looks beautiful in the garden. We’ve already started growing vegetables, herbs, and seedlings, and everything is thriving. What really stood out was the attention to detail and how much light and warmth the greenhouse holds while still ventilating well. Assembly was much smoother than expected, and you can tell this was built by people who actually understand gardeners. If you’re on the fence, just do it. It completely transformed our outdoor space and honestly became one of our favorite places to spend time as a family. Highly recommend!

It was easy except later I have asked questions and have not received answers. I have not received any information about delivery

Ordering through your website went smoothly without any problems. I asked for a call back and received one within the hour. I spoke to Luis and he answered all my questions and explained the process and shipping of the green house. Also he said if I have more questions later to give him a call. Thank you

Someone was supposed to call me back to make sure my order was correct. Because I really wasn’t sure if I placed it correctly.

Ordered and paid 12/22/25. About $2600. I get an Email immediately saying "we are getting your order ready for shipment," making it sound lije they are eager to provide the product and take care of their customers. Website said they ship within 5-7 business days, and they have warehouses in Texas and New Jersey. I ask within a week or so when its coming, get told they "still have to build it," and will ship in time to arrive 3/15/26. I thought this was boxes of materials they justbpull off the shelves (?) Late March no greenhouse. I reach out to them. I get told they had lots of orders and so now its going to be "mid to late April." May 7, no greenhouse. I reach out again. I get an email saying something about "The original shipment" being sent by ship from Europe and there are problems with the port (Antwerp) causing delays. (I google and see that the port of Antwerp indeed had a partial oil spill and other issues starting in April.) So they are problem solving by send via air freight, with FedEx. On May 13, I follow up. I ask, "What do you mean, 'original shipment?' So you sent it and it just sat there, or what?" I am told they did not really ship after all. I'm told my greenhouse still is at the factory in Europe. FedEx still hasn't picked it up. They are making it sound like FedEx is now the problem. Well, in my experience, FedEx picks up same day or next day from notification of a shipment. I am also told "We have premium customers who do not mind waiting...." I am offered a 10% discount for the inconvenience. The lady is nice on the phone. But, it sounded like the B.S. was getting too deep for me. I asked, "if you knew the port of Antwerp had delays in April, why didn't you call FedEx in April and get this moving at that time? Why is it May 13th and your staff haven't managed to get it out of the factory in 5 months? So my opinion is they are either a scam or somebody there isn't doing their job. I canceled my order and requested a full refund. Filed a dispute with credit card just in case they drag their feet on the refund. Disappointed and annoyed.

Luis was very helpful while speaking on the phone. I had many questions that were typical "FAQ" and some that were specific for my regions weather. So far so good. We'll see how shipping and install goes. Looks like a good product.