York BoutiqueReviews of york-boutique.com

Do not buy from this firm. They purport to be from York, but are Chinese. This whole website is a scam! Bought a dress with a retail price of £80. Delivery took far longer than stated with order. When I opened the very cheap packaging it arrived in I was totally shocked. The garment looked nothing like it did in the picture on the website, and was made of extremely cheap, thin material which resembled very poor quality nylon/polyester. The photograph, on the website, showed a full back panel, the garment received had an extremely badly sewn seam right in the centre of the back. Returns have to be sent to China at the customer's expense, around £25. You are conned through very poor quality goods and then conned again through having to pay for the return of these shoddy goods. Beware!

Item took ages as direct from China. Poor quality and certainly not as represented in the pictures. Return process awful as it costs just as much to return as the item is worth. Total rip off company.

Hi i am very pleased with my coat, it is very warm and the right size for me, it arrived when they said it would so i am happy with the coat.

I ordered a top thinking that it was a uk company and the price suggested that as it wasnt cheap . It is polyester rubbish and to send it back would cost the earth as it has to go to china!! It is unfair that they are allowed to dupe you that they are an outlet from York . I would suggest to stay away from this website

This is a total masquerade. Website says "Try it at home, love it or return it. Full refund within 14 days, no questions asked." Not true refund less postage to China. from website again "Our designated return warehouse is located in Asia. International return shipping costs vary depending on the courier, parcel size, weight, and selected service. As a general indication, return shipping may cost approximately £25." Lets not even talk about the quality. Both Temu and Shein are better. Will be reporting to Trading Standards. Should have been aware. They don't take Paypal. caveat emptor - buyer beware

This website is misleading to the point of being a scam. It's based in China which isn't made clear when ordering. The shirts that arrived a month after ordering are cheap, horrible and completely different from what was shown in the listing. I have emailed them to try and arrange a return (because there is no returns form on the website) but I won't hold my breath so I think I've lost £40 on shirts that are fit for the bin.

Took an awful long time until it arrived. It bears no resemblance to the hat shown on the website. Poor quality materials used. They intimated that they were an English boutique yet goods were shipped in from China. Worse than eBay.

DO NOT USE THIS ONLINE PROVIDER. Terrible clothes. Bought a coat and not as described. Website says full refund no questions asked. This is in its own box on their front page. Then the small t’s and c’s say it have to pay to return to China. I will be using the Consumer Rights Act 2015 to insist I get full refund as you are entitled to goods as described. The coat looks like a sack and not the fitted item in their photo.