YOKKAOReviews of yokkao.com

Ordered during 2023 Black Friday. Shipment hasnt been sent up to this point. Excuses in the email support system and a promise 4 months ago that my order was being on its way now.

Very deceptive & dishonest. Ordered on Songkran24 sale & havent dispatched order apart from replying with excuses...$653 order consisted of -a heavy bag & few smaller items.The Boxing bag ordered was on "flash sale" heavily prediscounted prior use of sale code=so assumed excess avialable stock? (Note other bags were discounted only via use of a sales code but observed a discrepetency with shipping as any savings were just past back into shippin with then shippin attached in a snowball effect-such a joke)...emails from "Wan" promised shipment within a time frame due to over whelming sales- but now! advertising another new sale???....Followed up with a courtesy enquiry just more excuse with no ETA or DHL trackin code??..I own numerous ammounts of equipment including from *yokkao"(which I ordered via 2nd party) ,but ill stick with Twins & Fairtex since 90s ...& never experienced this B.S from any online shopping including some terrible companies with bad reputations....& I was literally considering buyin a boxing ring from Yokkao catalogue for my gym which costs over $10k (& no way would I trust with a order of even 1 dollar or even have any postive feeedback after this)...this explains why PayPal payments don't work as #yokkao is dishonest.

My experience with Yokkao.com online shop has beed very disappointing. There have been two serious issues with my order: 1.One pair of Muay Thai boxing gloves arrived with a manufacturing defect. After some back and forth, I got the money back but it was quite a process. The employee from the customer server took her time to answer and tried to avoid covering all costs for sending the gloves back – after all return location is in San Marino and a standard package costs around 30€. Also because the slow reply, it took several weeks to get the refund. 2. The second issue is even more severe. I have bought shorts which were too big – which can happen of course (even though I followed the recommendation from the shop). But when I returned the shorts after only 5 days (!!) and they even arrived back at Yokkao (in San Marino) WITHIN 14 days after I first received them (!!!), I got an email from Yokkao, telling me, that I will not get my money nut a gift card. EVEN THOUGH they explained IN THAT EMAIL, that I would get my money if I send back the items within 14 days.... which is the case! I answered and explained that I am within their return policy and that I want my money back instead of a gift card. BUT I NEVER GOT A REPLY TO THAT! Also the customer service response time is very erratic and slow in general – especially if they want to avoid to stick to their own rules, they try to stretch and play over time, so one gets lost in the communication. Overall I am very disasppointed by Yokkao, as they don't even stick to their own, clearly advertised return policy on the website. That is fraudulent behaviour! Buy at your own risk and HOPE! that everything is fine with your order. Otherwise the money is gone and you are stuck with a frustrating journey of writing emails with great deleays... Best of luck to everyone, making business with Yokkao.com

J’ai commandé ce 20/04 des articles en stock et payé immédiatement. Une semaine plus tard, j’ai envoyé un mail afin de savoir où se trouvait ma commande mais toujours aucune nouvelle à ce jour. Je trouve cela scandaleux de la part d’une marque aussi connue, de prendre autant de temps sans donner de réponse ou envoyer un colis..

It has been 3 weeks since I’ve ordered the items. I have messaged and emailed them multiple time and they refused to give me a reason on why they haven’t posted my items. Good luck buying from them and actually receiving anything from them at all. They also refused to cancel and refund my money back.

I love this Brand! On my athlete page I have had alot of my followers messaging me giving me compliments on the shin gaurds. I look to become an ambassador and be apart of the Yakkao team.

Love my gloves! I will definitely be ordering more. I was a bit disappointed with the packaging for the price point I expected nicer packaging. However, the quality of the gloves definitely makes up for it.

Everything came in on time, even one of the items in my order that was suppose to be delayed , great quality.