YOKKAOYokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
YOKKAO (yokkao.com) has 310 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 3 reviews with 3 stars · Clear filters
M. S.
Ordering and delivery was easy. BEAWARE. I specifically choose the YOKKAO UK website, they sneakily divert it to their main website in Bang Phiriang. My £310 order attracted £95 import duty. I am a savy shopper, if this was made obvious, I would not bought the shorts, which in my opinion are not worth the money, as they are poorly made, and I would have saved £100. Maybe worth looking at Amazon.
Monica F.
Diciamo che, in caso di articoli non dispsonibili e addirittura fuori produzione, i tempi di comunicazione sono un po' lunghi. Ho aspettato diversi giorni per avere le risposte. Alla fine comunque mi hanno rimborsato in toto. Devono a mio avviso rivedere le tempistiche della comunicazione con i clienti. Per il resto ok.
Response from YOKKAOJul 29, 2024
Dear Monica, Thank you for taking the time to leave your feedback. We apologize for any inconvenience caused by the lack of communication. We're currently implementing measures to improve our communication channels to ensure timely updates for our customers. We understand the importance of clear and timely communication, and we're committed to ensuring that all our customers are kept informed throughout the process. Thank you for your feedback and for bringing this matter to our attention.
Erin S.
Still struggling with the delayed shipping on everything. The gear is good, but when the shipping date is pushed back again and again, with no notification, it's frustrating. I get it, factories take the time they take, materials need to be available, but build up some stock, and/or develop a notification system when something will not be ready on the published date. Delays and lack of communication are things that will lose customers and damage your reputation. The gear is still good, the quality is excellent, but getting it has become very difficult, and that's going to be a problem.
Response from YOKKAOAug 14, 2023
Dear Erin, Thank you for taking the time in sharing your experience in shopping with us. Please give us the chance to address the different points that you have made. About the shipping delay, we are sad to say that it is beyond our control. Any global shipping issue that causes the delays is not something that we can do anything about. We can only hope for the situation to improve so that the delays will be less frequent or disappear completely. With the lack of notification, we know we can do better in that area. Please be aware that we are always looking for better ways to communicate with our customers and make you aware of the situation regarding your orders. However, we are also happy to know that you are satisfied with the quality of our products. If there is one thing that we can continue to assure our customers, it’s that the quality of our products will never change and we are, in fact, always working on improving them. Be assured that we are always looking for ways to improve our overall services to give all our customers a wonderful overall experience. We hope this will help clear things up and if you want to discuss this further, please reach us at [email protected]. Best Regards, YOKKAO Team