YesWelderReviews of yeswelder.com

I learned how to weld out of necessity and started with a MIG 205DS-B from YesWelder about 3 years ago. Got my DP200 from the Kickstarter campaign and I'm more than thrilled with this machine (sold the 205DS-B). I did a stupid thing and damaged a capacitor on the screen board trying to do an SD card update and when I reached out to them to buy a replacement board Raymond got back to me stating that they didn't sell the parts but will send me a used machine so I can pull the part from it. Received what looks to me like a new machine with all of the accessories and wire rolls. Amazing customer service! Now I can fix my machine and have extra parts just in case. Way to go @YesWelder!

So far, great. I just received my welder but UPS “lost it”. I had to file a claim with them and needless to say was very concerned that it could need a lengthy experience. I also reached out to Yes to let them know I didn’t receive my welder although UPS said it was delivered and within a day Raymond reached out and told me they could send another. It was a great relief and unexpected. Thank you.

Great customer service. Welder was received from shipper with substantial damage despite robust packaging; however after emailing customer service I received prompt resolution with a new unit shipped out the next business day. Welder was received without damage and works great. This company stands behind their products.

I’ve owned my MIG-205DS for about a year and have had no complaints. I did have a minor issue with my welding helmet tensioner recently and upon providing feedback to the YesWelder team and sharing a short video, Raymond responded quickly with a solution and kept me notified throughout the process. The affordably priced quality products and customer service are what keeps my company running smoothly making me a dedicated customer of YesWelder.

Needed to update the software in my YesWelder DP200 to add new features. After downloading the software update I attempted to install using the instructions on the webite. After several attempts the update would not complete the last step. I contacted YesWelder customer service, service Rep Ana contacted me very quickly. I explained the issue and Ana had me send her a couple of pictures and a short video of the issue. She was quickly able to give me an alternative method of installing the update. I followed her instructions and the update installed perfectly. I love my YesWelder DP200, but the quick customer service makes it even better. I highly recommend YesWelder.

Raymond is great. quick reply effective

I was having trouble with the YesWelder 250 TIG machine. Ana was able to ask me if I was sure that I had the correct collet and collet body for my electrode. By chance I had two kits, so I swapped out the 3/32 collet body for the one in the other kit and I was able to use the pyrex shield with the 3/32 collet for my TIG welding.

Ana resolved issue timely and efficiently. I will definitely order from YesWelder for further welding needs.