YesWelderReviews of yeswelder.com

I purchased the Yeswelder MP 200 multifunction welder a couple years ago along with a couple of welding helmets for my wife and myself. Only recently having retired and finding time to start welding, we up the machine and opened the helmets. Discovering that the helmet adjustment straps were non-functioning I contacted customer support about sending replacement headsets. Initially being notified that the helmets were out of the warranty. I requested that their service representative, Ana explain our situation to her manager, as the helmets had never been used. I was extremely pleased to learn that they made an exception and immediately sent us two replacement headsets for the helmets that resolved the problem. Kudos to Ana and Yeswelder

Ana helped me get price offset of the welder I bought and did quickly and kindly .

Raymond did a great job in understanding what I needed. I needed a replacement manual and he supplied it very quickly.

Unfortunately my DP200 had a problem this last Saturday evening, I sent an email to YesWelder support and had a response back in a few minutes. Sunday Raymond with YesWelder support got back to me and had me send him some pics and a short video clip. Later that day he had me try a few things, and was really trying to get me back up and running, he was very helpful and apologized for any inconvenience this was causing. The next day he had me try one more thing, unfortunately that didn’t work, he let me know that a replacement welder would be sent out asap and to hang onto my welder. I was blown away with how much these guys stand behind their products and are always there to help me if I need it. Thank you Raymond and the YesWelder team. I will keep telling people what a great ownership experience this has been. I’m looking forward to many years of YesWelder products being in my shop!

Good products backed by excellent customer support. I own several YesWelder products, had one warrenty issue and was immediatly resolved. Highly recommend.

FIrst off I want to apologize. I jumped the gun and wrote a review out of anger. I want to say I bought the yeswelder 135 pro and a yeswelder welding helmet along with some welding rods. Love the welder. It does everything I need it for plus some. Yes I did have an issue with the helmet the adjuster is break and it won't adjust. Yeswelder is sending me a new helmet. Yeswelder is standing behind there product. If you need any welding equipment I do actually recommend yeswelder. The products they sale are top notch. I will be making future purchases through them Thank you Yeswelder for understanding and making things right. Also I want to Thank Raymond in customer support. He is on top of situations and getting things done. I hope he is getting the pay he deserves because he is very dedicated to his job. Thank you Raymond

Raymond was super responsive to my request and responded quickly and professionally!

We ran into an issue with our new welder, I reached out to support and had the pleasure of working with Ana. She was very responsive, kind and supportive. She made the process of assisting us with our issue so simple.