Steph
Easy to put together and it works…
Easy to put together and it works great! Love the different scenes and programs.

At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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740 approved reviews, newest moderated first
Steph
Easy to put together and it works great! Love the different scenes and programs.
Nigel L.
I just received my long awaited G1M Plust due to delays in production and shipping. I have to compliment YESOUL support team, for keeping me updated on the status of my order. They always responded to my emails very promptly. The bike was very well packaged, very easy to set up with the aid of the instruction manual and YouTube videos. Everything worked well, very quiet and ergonomically friendly. Overall I am very pleased with my purchase and it was worth the wait.
Belinda
I thought it seemed too good to be true but I took a chance and have been pleasantly surprised with the G1M bike. My first thoughts were this is likely to be a scam and/or no support and impossible to contact them. I can now say I was so wrong. I had been looking at other brands for over a year and almost bought a 2nd hand Nordic track, only pulled out when I saw this advertised. Constant updates provided on order processing and delivery. Delivery was very fast, and the driver called ahead. It only took a little over 30min to assemble and it was easy for me to do myself. I did have an issue with RPM not showing, I contacted support but in the mean time found a video on fixing it and found the magnet had fallen out and stuck to another part out of sight. It was a bit tricky to fix (their video has a different magnet) but I got it done and it is working fine. Support did reply as I was putting the bike back together. It’s actually very good customer service. I was offered a 2 month credit on the app for the issue I had. The bike itself is great, I can’t even say it is quiet because it’s actually silent! There is zero noise from it when I ride it. It’s not flimsy, it is well made. It doesn’t rock from side to side, it has feet that you can adjust for uneven flooring. I was so doubtful, certain something would be wrong or it wouldn’t work - even down to thinking it won’t work with my phone, but they provide different cables….my iPhone 11 just plugged in and worked perfectly, as did the iPad. The app is interactive and many different options to choose from. Overall it is great for the price and I am very happy with it. It does everything it says in the advertisement. Highly recommend this bike and company.
Adam N.
We purchased a G1 Max Bike and absolutely love it. We thought for the price it was too good to be true. When we received the bike it was everything promised. We have used it for several weeks and had no issues the speakers are great and the screen mirroring lets us watch TV or spin classes. I would highly recommend as an alternative to overpriced competitors.
Frederic B.
Victime aussi de cette arnaque Commande en date du 28/12/2025 avec 15 jours maxi pour le délai de livraison On est à plus d un mois sans livraison, aucune nouvelle , aucune réponse Je demande le remboursement Je vais rentrer en contact avec l’avocat proposé par la victime précédente Fuyez cette arnaque
Response from Yesoul FitnessJan 30, 2026
Bonjour, Nous sommes sincèrement désolés pour votre expérience et comprenons votre inquiétude. Nous tenons toutefois à préciser que votre commande a bien été expédiée et qu’elle est actuellement en cours d’acheminement. Notre équipe suit ce dossier de près et un spécialiste du service client vous contactera directement afin de vous fournir les informations détaillées et une solution appropriée. Nous vous remercions de votre patience et restons pleinement engagés à résoudre cette situation. Cordialement, L’équipe Service Client
Sergej B.
Ich bin zufriedenes gab Verzögerung mit Lieferzeit aber ansonsten top.
Response from Yesoul FitnessJan 29, 2026
Vielen Dank für Ihr Feedback und entschuldigen Sie bitte die entstandenen Unannehmlichkeiten. Wir möchten Sie darüber informieren, dass Ihr Produkt bereits versendet wurde und sich aktuell auf dem Transportweg befindet. Wir verfolgen den Versandstatus fortlaufend und haben bereits einen zuständigen Mitarbeiter beauftragt, sich direkt mit Ihnen in Verbindung zu setzen, um Sie über die weiteren Schritte zu informieren. Vielen Dank für Ihre Geduld und Ihr Verständnis.
Maille D.
I had been looking at the Yesoul Bike (Alternative to the very expensive Pelaton bike) for a few months. I knew I wanted to get back into the indoor spin but wanted to get something better than just your plain jane bike. I opted for the Yesoul G1M Plus Bike (Comes with the bike and the screen!). I ordered the bike (January 7th, 2026) and not even 10 days later I received it (January 16th). During the shipping process, I had a few questions and reached out to the support. Support team has been nothing but very helpful, quick in response time and friendly. I highly recommend this bike and this company! Truly a very happy customer!
Oliver15345
Leider ist der Kundenservice lausig und ignoriert mehrfach Anfragen. Das geht gar nicht.
Response from Yesoul FitnessJan 27, 2026
Hallo, vielen Dank für Ihr Feedback. Bitte senden Sie uns Ihre Bestellnummer, damit wir den Vorgang prüfen und die bisherigen Kontaktaufzeichnungen einsehen können. Unser Team wird sich anschließend schnellstmöglich bei Ihnen melden. Mit freundlichen Grüßen YESOUL Fitness Team