The Yankee Candle CompanyReviews of yankeecandle.com

My second order from Yanke this time no Wickwood candles just their brand Yankee. Three candles for $50 selling as scented, but no scent. Only scent was when I blew it out, and the scent of the burning flame. Contacted customer service btw is clueless & useless. They wanted to send replacements? Why would I want to do this again? I hadn't received the return label so I called back to find out what was going on? The lady told me she taking care of it, and "don't call back". Really...I won't mention what I told her. Stay away from Yankee Candle it's not worth the headaches 🤔🥺

I purchased a "Deal" from Yankee Candle....4 Large for $50. with free shipping. I received 3 and a note saying the 4th candle was being processed. After one week I wrote and I explained that I was short one candle. I thought they charged me $50 (like they were supposed to). They wrote and said that they were out of a Fragrance so they didn't charge me.....What they did was to Charge me more for EACH OF the three candles that I received and said that they were sorry. THEY ARE OFFERING THE SAME "DEAL" 4 for $50 which is $12.50 each. What they sale you is 3 for $40= $13.33. BAIT AND SWITCH!!!!

Would like to say I have been purchasing Yankee candles online and will no longer do so. In November I ordered 4 Christmas scented candles, followed tracking the item stopped/stuck In Illinois. I call let them know they tell me wait longer then call. Never received original order and they eventually sent replacements free of charge. Then my most recent purchase of 2 lilac and 2 lemon lavender big jars I open box and one of the lilac candles had broke. Glass that was missing was not even in the box leads me to believe they sent it intentionally. After several emails and phone calls asking for the pack slip as “evidence” I purchased from them, I finally said I did not keep it so after much hassle and basically insinuating I’m lying to get a free candle they are sending me a replacement FREE of charge. Beware buying from them online. They do not provide excellent customer care. I finally said you are a million maybe billion dollar company and you send me a broken candle and blame me?! Buh bye Yankee!

Nach einem kompletten Fehlkauf bei Ava & May hatte ich auf Empfehlung meiner Schwester mir Duftwachsmelts hier gekauft. Preis-Leistung absolut im Rahmen. Die Meltsbriechen im Kalten Zustand mega intensiv und werden wenn sie geschmolzen sind noch intensiver. Riecht bei mir bis über 2 Räume. Versand ging relativ schnell, warten lohnt sich in jedem Fall. Website mega übersichtlich.

Mittlerweile 2 Tickets offen und seit 6 Wochen keine Reaktion. Nie wieder.

Terrible I ordered this candle for my daughter's wedding day. It did not arrive. Terrible. I wrote various emails but they didn't reply until almost 3 weeks later. Finally replied offered a normal candle and refund. That's ok but what about the special personalised candle I ordered for such s special day? As a frequent customer of Yankee Candles this is not the type of customer care I expected. Extremely disappointed. This was my feedback in the Yankee candle website. I received an email stating that my review did not meet the company guidelines!! In other words only positive reviews are published. Disgraceful. I will not be buying their products ever again.

I used to love Yankee Candles. Very expensive but always had a lovely smell off them which made up for the price. At Christmas 2021 I received not 1 but 2 Christmas candle boxes. Of course I was delighted, but I have to say they are the worst quality candles I ever received. Thank god I didn't go out and buy them for myself because I would be fuming. Judging by the reviews on Trustpilot I can honestly say I will not be buying an over expensive candle from Yankee again

Unglaublich schlechter Kundenservice. Kaputte Ware erhalten. Da ich die Transaktion mit Paypal bezahlt habe, nun den Fall dort gemeldet. Kann ich nicht empfehlen!