Eric L.
It is not a outright scam company as in…
It is not a outright scam company as in theory you get a product hence the 2 stars. The throw on their candles have been getting worse as worse so worse and worse products. Many of their products are meant to syphon you into the Yankee Candle brand which is a overpriced brand. I bought a candle warmer from them and when I got the package on the package it said "for use on easy melt only". The issue is a easy melt costs like 8 dollars when a wax tart from other brands costs 1 something dollars. You can buy a Mainstays candle warmer that will melt both tarts and wax for 10-15 dollars or spend a minimum of 20 dollars on a wax melt only warmer at Yankee Candle. Their scent plugs are Yankee candle specific too and a refill on a scent plug also costs 8 dollars. They claim easy returns but the closest store to me is 19 miles away 1 way and they want you to mail it in if not going to a store. If you call corporate you get a Indian person who refuses to help and only works Monday to Friday.



