The Yankee Candle CompanyReviews of yankeecandle.com

Ich habe Midsummer's Night bei Amazon gekauft,nach 10 Minuten Kopfschmerzen bekommen,trotz queer Lüften ist der Duft aufdringlich, penetrant riecht nach billigen Männerparfum und mein Wohnzimmer ist nicht klein.Klare Empfang Finger weg,der Gestank liegt immernoch in der Luft. Ähnlich Cotton nicht zu empfehlen. Für empfindliche Nasen ungeeignet.das es die Schleimhäute sehr stark reizt.

Uitermate slechte ervaring! Mijn bestelling is nooit geleverd en elke contactpoging (zowel gemaild als telefonisch contact geprobeerd op te nemen) bleef onbeantwoord. Plaats hier GEEN bestelling want het zijn bedriegers en je bent je geld kwijt!

It is not a outright scam company as in theory you get a product hence the 2 stars. The throw on their candles have been getting worse as worse so worse and worse products. Many of their products are meant to syphon you into the Yankee Candle brand which is a overpriced brand. I bought a candle warmer from them and when I got the package on the package it said "for use on easy melt only". The issue is a easy melt costs like 8 dollars when a wax tart from other brands costs 1 something dollars. You can buy a Mainstays candle warmer that will melt both tarts and wax for 10-15 dollars or spend a minimum of 20 dollars on a wax melt only warmer at Yankee Candle. Their scent plugs are Yankee candle specific too and a refill on a scent plug also costs 8 dollars. They claim easy returns but the closest store to me is 19 miles away 1 way and they want you to mail it in if not going to a store. If you call corporate you get a Indian person who refuses to help and only works Monday to Friday.

Awful customer service. After spending £60 on an advent calendar the wrong shipping address was added by Apple Pay. Straight away I emailed Yankee candles to ask them to rectify the mistake. They refused to do this and suggested I contact UPS, I then asked to cancel the order and asked for a refund which they refused, UPS also declined my request to change the shipping address. So my package was delivered to an address 70 miles away and I’m out of pocket by £60 and now Yankee's don’t care candles are refusing to answer my emails.

We visited the flagship store in Deerfield, Ma where we purchased 2 candles. We have bought their candles for years especially when it was privately owned. Since selling to the current company the candles have progressively gotten worse in their quality. The cinnamon stick and vanilla cupcake candles I just purchased have no scent or very little when burning. It’s so sad how much Yankee Candle has changed. Do not waste your money.

The process of reaching someone authorized to cancel my orders took so much time. I explained the same problem to approximately five different people, and none of them were able to help me. Even though I repeatedly explained that my flight had been canceled, that I would not be able to receive the package, and that the shipping company had never contacted me or responded to me in any way, they kept insisting that I needed to contact the shipping company myself. I also clearly stated that I do not live in the United States, yet none of the representatives were willing or able to assist me. This was the last time I will shop from your company. It seems that you are only interested in helping customers until the sale is completed. After that, there is no meaningful customer support at all.

I've been a customer of Yankee Candle for 30 years. I did instantly notice the shift in the intensity of the scent when they did their Rebrand. But I think what disturbs me even more is how my favorite scents for instance Vineyard and blueberry, Willow Breeze was a favorite from a while ago. They all get discontinued and what's even more annoying is every time I open up a PROMOTION email or text it's a brand new scent. Seriously what are you all do over there sit around and come up with new names for new scents. Lucky sweater Green grass whatever it's annoying. KISS. Keep it simple stupid. Ya'll forcing me to go to Bed Bath & Beyond.

I paid $20 for 2nd day delivery on Monday. It's Saturday and still not delivered. They'll never get my money again.