Laura V.
Great trip and invaluable help
I accomplished my dream trip to Peru a few months ago with Yampu. Cusco and Machu Picchu had been in my bucket list since I was a little girl, so my expectations were really high. Three of my dearest girlfriends came with me and we trusted Yampu to help us come up with the perfect itinerary, choice of lodgment, hikes and rides, cultural activities, etc. that fitted us and our lifestyle. We are avid hikers and we really wanted to hike Machu Picchu inside and out. We also love history, so informed guides for the cultural visits were also a must. Finally, as much as we like to hike, we prefer day trips rather than carrying heavy backpacks and we enjoy a nice hot shower and a good bed after the exercise. Yampu found for us a fabulous combination of hotels. The choice of lodgment was absolutely fantastic. And mind that we were not in the most expensive hotels in every city! That is easy! Yampu found for us the great hotels that are not the best known but instead are awesome deals. The planning was fabulous but while we were in Cusco an unannounced strike hit the region and suddenly the Machu Picchu archeological site was closed to the public for 2 days... on the exact dates when we were supposed to be there. I cannot even imagine if we had not had Yampu manage this crisis! They were able to change most of our pre-booked hikes to the new dates, extend our stay in the comfortable hotel in Cusco without needing to even change rooms, find for us 2 rooms in the same extraordinary hotel in Machu Picchu Pueblo where we supposed to stay, adjust our train tickets, our air tickets... EVERYTHING! It was really important that they have leverage there. I know for a fact that that hotel was totally booked on the new dates. Yampu still was able to fit us in and we enjoyed it enormously. Despite the strike we loved our Peru trip and that was for the most part thanks to Yampu handling it. We missed 2 days in Lima at the end of the trip because of the strike, so I cannot wait to go back there... maybe just for a long weekend for a gastronomical experience!
Response from Yampu ToursNov 3, 2016
It was truly our pleasure to plan and book this very special trip for you and your friends, Laura! While it's unfortunate a strike occurred while you were traveling, these are the very circumstances that we pride ourselves on resolving. Our 24/7 emergency team jumps on making changes to itineraries specifically so you can enjoy all of the activities you had hoped to include. And, yes, we'd love to get you back to Lima, one of the culinary capitals of the world!




