Yami 亚米Reviews of yamibuy.com

Great experience with Yamibuy!

Commande014 faite le 29 juin mais jamais livrée. Impossible de contacter le site. 'message d'erreur en retour de mail. Site a éviter.

Awful experience. Received defective product, and seller has been trying its best to ignore the claim.

I saw the price of a Zojiroshi rice cooker that was good and placed an order. I got an e-mail confirmation and a short while later another e-mail requesting that I send them a photograph of my credit card with an ID or Passport. I called to verify the order but the customer service person stated that I had to send them the picture so that their "system" can verify me as the actual cardholder. This does not seem right and poses serious security risks. I hope that this is not some scam. I canceled the order and notified my credit card company.

I have received my order at the end of June, and some cannisters contains fluid leaked and soaked through my other items. I called, messaged AND email their Help center, and was asked to send pictures of the damaged item to them. So I did. In fact I emailed them TWICE with the pictures. Now it is the end of July, NO ONE had reached back to me. Not even a message saying they are processing it, or asking for more information. They just ignore it. I understand this is a difficult time, items/refund may not process as fast as before, and I get that. But a customer with damaged goods that have tried to reach you more than 4 times and you ignore them for almost a month??? That is unacceptable.

I have bought from this site several times now and really enjoy the variety they have including housing supplies, skin care, food, and even electronics. They would have sales once a while so it’s would be a good time to stock up your pantry! Would continue to buy because it’s so GREAT and shipping is also very fast, takes less than a week to arrive.

Yamibuy is the best shopping site I've ever used! It gave me the taste of childhood in a foreign country!

I been using Yamibuy for almost five years. It great website for people who want Asian products. Even in the period of COVID-19, they created the online fresh supermarket for people who need to stay home. The minimum for free shipping is $49, but it is very easy to reach. Also, when I’m checking the new products arrive, you will always fine something interesting to try out. Also, when things out stock, you can click the Alert to know when is gonna be in stock. However, the customer service are very nice, always help if you have any questions. Yamibuy is my favorite website, great for people who want to try Asian products, including skincare~