Yami 亚米Reviews of yamibuy.com

Like scammer; I ordered 20 packages mooncake recently it turned out to be 26 packages charged after check out , so YAMI added 6 more to it for me to pay.

I tried to sign up in order to order some congee, but could not do so because they said to answer with a code sent to my email address but never received the email so could not send back the code - they should add a way to send a text to my phone that is NOT a smart phone but being a disable senior is what I can afford

I bought items on sale and it was declared on the page that they would expire in a few months. exp dates on the sticker match the site, HOWEVER the individual packages inside the box do not match. EX- I bought Sticky Bean Oreos, the website says Dec 09 , 2026, the sticker says Dec-09-2026, the individual wrapped cookies say 2026-03-10. China (origin source) writes their dates as year/MONTH/DAY. These are indeed expired. One of the boxes I got is stickered as Dec 23, 2026. The wrapped cookie inside shows 2025 12 12. ALMOST A YEAR EXPIRED. They have a TON of international snacks Ive never found in the US and really good prices. Super happy.

Deceptive marketing—shipped stale stock shorter than advertisedTitle: Warning! Do not trust the expiration date on website description! The webpage explicitly promised an expiration date of May 27, 2028. However, the physical item shipped to me has a batch code of 5051HZ. According to Shiseido, this was manufactured on February 20, 2025, meaning it actually expires on February 20, 2028—3 months shorter than advertised! Yami is dumping 1.5-year-old stale warehouse stock on customers at full price. Active sunscreen filters degrade over time, making it unsafe for summer. Customer service refused a returnless refund, forcing me to waste high-priced gas to mail back their error.

I submitted a return request for the NIVEA UV Super Water Gel EX (SPF50+ PA++++), which I suspected had a major quality/formulation issue. To verify, I tested the product under a 365nm UV camera. While my other sunscreens form a solid, uniform, pitch-black protective barrier under UV light, this specific bottle appeared incredibly blotchy, patchy, and uneven—even after generously applying multiple layers. Yami completely brushed off this legitimate safety and quality concern. They declined my refund request with a generic, canned message claiming that a blotchy appearance under a UV camera is just a "normal optical phenomenon caused by ingredients interacting with skin texture." This is incredibly misleading. A patchy film under UV light means an uneven distribution of active UV filters, which directly compromises sun protection. It is a massive quality control issue. Disappointed that Yami would rather copy-paste a scientifically inaccurate disclaimer to save $13.45 than protect their customers from defective, ineffective suncare products. Order #: 2026053128353 Return ID: R2026625V28353001

I asked if they can credit my refund as gift card balance when a package is damaged and undeliverable. Without permission from me or any explanation, they refunded to my original payment method. I wanted to verify to decided if I want a replacement sent or getting a refund but never given the opportunity. Their tone of voice is very impolite and ignorant even when I asked a question politely. My advice is: if things go smoothly and you don’t need to deal with the horrible customer service, you might be fine. But if something comes up, anticipate rude customer service and getting nowhere with your request.

The PEPERO STRAY KIDS product was advertised as a Stray Kids Pick, but the item I received was a standard box without any Stray Kids–themed packaging or content. This was misleading based on the listing. I contacted customer service and spoke with Jenny, who explained that the website states customers may not always receive the Stray Kids version.

They sent me expired items, not only one but a few of them. And their return procedure is not that easy. I won't order from them anymore