Ya'lla Tours USAReviews of yallatours.com

well organized

Great customer service!

Annoyed that families didn’t get seats together on plane. Did appreciate tours we were on. Hotels were adequate. We had issues at one hotel in that we slept on twin beds and the bathroom continued to have sewage odor. Bus driver was great ! Your guides very knowledgeable

I was blown away with my guides, accommodations and the total feel of safe travel as I completed stage one of my bucket list.

We had no problem with our guide or drivers...Very nice, on time, knowledge, interesting. Our major complaint we didn't like how our guide dropped us off and said he will be waiting when we were done...WHAT?.if we wanted a "group" tour we wouldn't have spent the money for a private tour. At the falcon hospital we were put into a big group..no place to sit, the man giving the tour was nice, but, he was hard to understand, 45 minutes way way to long..I started to play a card game on my cell phone...I do hope you hear what we thought...We have traveled for years, we have been on many tours, small groups, large groups, for the day, or 4-5 days, and private...

They exceeded my expectations, and after teaching ancient civilizations for 12 years, I expected a lot!

Israel October 2017 Ya'lla Tours USA did a very good job on setting up this tour with some exceptions that I will explain at the end. First I would like to say that the group of 51 was an outstanding group of saints. As a stranger in their midst everyone made me feel welcome and I want to thank each one for blessing me greatly and for accepting me as they did to share this time and travel with them. This was a fast pace tour without a break and as a group I would travel again with you all. There was not a single case of disruption or problem except when the bus broke down on the last day, But that was replaced in a timely order and we made our schedule okay. The hotels were good and not so good. The hotel at Tiberius was a 1.5 star at best. The food was good, but the room was absolutely dirty. And housekeeping did not do any cleaning during the stay. The bed was made and the towels changed was all that was done. The bathroom counter was not even cleaned nor were the drinking glasses cleaned or replaced. And the hotel at Jerusalem was at best a 2.5 star. Cleaner, but not a comfortable room. The food there was not bad, but not exceptional either. I would not stay at either again if I was making the choice. The other hotels were very nice and comfortable. My Thanks to Kent Sherwood and his wife for all of their help and for the answering of the many questions and to Tracie for all of your help. The hotel issue is the only reason that there is only four stars. Jacob did a fine job and so did the bus driver. My thanks also to Pastor Hansen and Melisa. Great leadership. God bless and keep you all.

I totally enjoyed my Ya'lla tour to the Holy Land! It was so well-planned out; our days were full and we always felt safe. The bus was nice, comfortable, and had Wi-Fi. Our guide, Jakob, was so knowledgeable. He added a lot to make every site meaningful and the bus rides fun, with his great sense of humor. I’m glad this church had partnered with Ya’lla!