Leona
Professional
Professional
We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.
Ya'lla Tours USA (yallatours.com) has 447 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingActivities & Tours · Hillsboro, Oregon
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Activities & Tours · Portland, Oregon
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Showing 40 reviews with 4 stars · Clear filters
Leona
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Debbi M.
Everything on our tour went perfectly. Our guide, Chana, was wonderful. The only complaint that I have is that they allow you to bring only a minimal amount of clothing for a 13-night stay. The reality is that we had to get laundry done halfway through. Otherwise our trip was most enjoyable.
Response from Ya'lla Tours USAMar 17, 2020
Thank you Debbi! We're so happy you had a perfect experience with Ya'lla. We'll certainly pass on your compliments to Chana and the whole team in Israel. We hope you and your family are keeping well in this stressful time.
Deb B.
Our 3-day 'stopover' tour was very good. Tour guide was very knowledgable and tour was well run. There were only 10 people in our tour group, which qualified well for the 'small group' tour we wanted. Our 2nd tour was a 1-day tour of northern Israel. There was a rocky start, as someone dropped the ball on making our arrangements, and no-one showed up to collect us for our tour. A few calls, however, rectified the situation, and within an hour or so, a private tour had been arranged for, and lunch was then included. The guide was not as informative as our first guide, but we did cover all the sights we were to see.
Response from Ya'lla Tours USAFeb 27, 2020
Thank you for taking the time to write, Deb. We're so glad you enjoyed your Jerusalem Stopover tour and do apologize for the rocky start to your Galilee day tour.
Kerline
Morocco Adventure: It was truly an adventure, tour guide very considerate, professional, helpful and friendly. Most of the hotels were fine. The tent was truly and adventure not to be miss. Marrakesh hotel shower did not work had to used a cup to shower, even after we told them it was not fixed. Transportation: clean, seating configuration was not to everyone liking, but it was changed and everyone was happier with it. Overall it's a trip that I will definitely organize for my clients. Thank you!!!
Response from Ya'lla Tours USAFeb 26, 2020
Thank you, Kerline! We're so happy you had a good experience in Morocco. It's such a rich destination, with something for just about everyone. Apologies for the malfunctioning shower in Marrakesh. We'll talk to Riad Wow about that.
Patricia A.
Ya"lla Tours USA, Inc. does a great job in planning well thought out itineraries for their clients. Before you even leave on your trip you receive an information kit with packing tips, history of the area you will be visiting, hotel information and a day by day itinerary. We were pleasantly surprised to find out that our tour group was just the two of us, along with our guides and drivers (who changed at different destinations) for the whole trip. Maged Ayad meet us at the airport and took care of everything - bags, visas, etc. along with our transfers to and from the hotel. All of the accommodations were very nice. Because we were traveling in January it did get a little cold in the hotels at night. We asked for extra blankets and they brought them. They don't have heat in their hotels so keep that in mind if traveling during the winter months. The guides in Cairo and Luxor (Rhonda and George) were very professional, knowledgeable, friendly and flexible. We started our days early to avoid larger crowds at the pyramids and temples which made it great for picture taking. The Nile Cruise was an awesome experience, sailing from Luxor to Aswan, seeing the country side along the way. We were a little nervous at the beginning of our cruise because we were the only two Americans on an all Egyptian ship. The ship accommodations were very nice. The crew, staff and Egyptian travelers couldn't have been nicer, putting us at ease and welcoming us. George, our guide surprised us with a birthday cake at dinner (we are twins), and the crew sang "Happy Birthday" to us in both Arabic and English. What a nice and unexpected surprise! The only disappointing experience was our tour guide at Abu Simbel. We had a difficult time finding him and once we did he sent us into the temples on our own and talked about them once we came out. He should have gone into the temples with us and shared his expertise along the way. Overall, we had an unforgettable experience that we can now mark off of our bucket list. What an amazing place! The Egyptian people are so kind and the culture was great to experience. We have pictures and memories that will last a lifetime.
Pamela H.
Was a great adventure, will definitely recommend to friends and family. The tour guides were very friendly and informative, enjoyed the fact that it was a small group with only 2 of us and guide. Accommodations were nice, it was a little cold in the hotels as there was no heat, but the hotels did provide extra blankets. The tour guide in Cairo was excellent, the guide in Luxor (and the cruise ship) was also good. The tour guide in Abu Simbel was not very good. The Egyptian people are very kind and I enjoyed visiting Egypt. The itinerary was excellent and covered all the highlights.
Lisa
Overall, great trip. Guide, driver, van was perfect. I would highly recommend though.
Response from Ya'lla Tours USADec 18, 2019
Thanks for traveling with us to Morocco, Lisa. We really appreciate your support!
Kate, Martin and N.
We had a really lovely time away in Israel. Hotels were well suited and only excelled by the food they served. (though Royal Jerusalem's lifts are a little unpredictable) Zvika the Tour guide was informative and really helpful and had good sense of humour. Would recommend him. Initially we were taken to restaurants for lunch to begin with, but this very time consuming, and later in the tour we just had a packed lunch, allowing more time to enjoy the sites. There was an included airport transfer, but after we had every thing booked, we found it was only 1 trip at a specific time, which did not meet our departure times. Would have been good to be allowed just a little more time to wander through old city Jerusalem. Bus was best when it just dropped off in old Jerusalem and picked up at end of day. In all we had a great and memorable time.
Response from Ya'lla Tours USANov 22, 2019
Thank you so much for taking the time to write about your experience with Ya'lla Tours. Your feedback makes us better. Apologies for our delayed response.