Banwo Omotola O.
My experience with Xrsbeautyhair
My Experience with Xrsbeautyhair Just got this now and l think it will be fair if l post my exact reviews. From the total of £675.31 paid, l got £604.83 refunded now, paid £21.35 to post back the hair. Now l have £ 583.48 back, £91.83 to all these. I was waiting to get my refund before l tell you my opinions, the hair you sent to me is what one can call what l ordered for versus what l got, it was so dull looking and very inferior and way more expensive than the real hair. Remember l made mention of my old Wigs which l even got at #50,000-#75,000 two years ago, which were of better quality. I ordered before l saw people's review about the quality of hair you sent to people. What you display on your site is not what you send to people. You post good quality, and you send inferior. I was disappointed, so my husband,why did he insisted l return the wigs. We got original and good quality here after l sent your wigs back at £170 you can imagine. The only good thing was that you were polite but every other thing appears like scam even from the start and DHL called and you were telling me what to say and changing of prices,receipts. My sincere opinion, l dont think you are straightforward at all. Almost £100 to your insincerity, So like you requested to change my review on the trust pilot after l got my refund, l will surely help you post my experiences on all the possible sites l can. I hope the company ammend their ways,appears they are more interested in just collecting people's hard earned money to providing the services they claim to display on the site. Also learn to check reviews before you make orders online, if l did l would have been saved from this unnecessary expenses
Response from xrsbeautyhair.comMay 5, 2023
Dear Omotola, we do apologize for not giving you a perfect shopping experience. Since we were on the Labor Day holiday from 28th April, and we just came back. I have notified the finance department to prioritize the refund for you, the refund is already being processed, you can check it later.




