xrsbeautyhair.comReviews of xrsbeautyhair.com

Great wig! Good quality

Body Wave Human Hair 13x6 HD Lace Front Wig [LFW12] I’ve ordered this same wig four separate times over the years, and unfortunately the experience has been consistent every time. Straight out of the box, the wig looks beautiful. The hair is soft, full, and very natural-looking. However, the shedding is excessive. Despite being very gentle while combing and styling, the wig begins to shed heavily and develops bald spots quickly, which significantly shortens its lifespan. Over time, the hair becomes thin enough that it’s no longer possible to part it in different ways. I purchased this wig again in December, and by January, it had already thinned so much that re-parting was no longer possible. Additionally, the lace tends to ripple, making it difficult at times to achieve a truly natural look. I will say that customer service has been better than the wig quality, which is a plus and worth acknowledging. Still, I’m disappointed that I continued to make the same purchase hoping for a different outcome. Given the price point, I expected much better longevity. It’s unfortunate, because the wig has real potential, but the durability simply doesn’t match the cost, especially when replacements are needed so frequently. Additionally, I recently submitted a review outlining my experience and confirmed it via the Judge.me verification email. I do not currently see the review published on the product page. It seems to me that negative reviews are filtered as I have now tried twice to make my review public on the XRS website to no avail

I cannot say enough good things about the LFW18 wig from XRS Beauty! The hair quality is absolutely top-tier—soft, silky, and natural-looking right out of the box. The lace melts seamlessly into my skin, making it one of the most realistic wigs I’ve ever worn. The density is perfect, the construction is flawless, and it truly feels like it was made just for me. On top of the product itself, the customer service is outstanding. Every time I’ve had a question, the team has been quick to respond, friendly, and incredibly helpful. They clearly care about their customers and stand behind their products, which makes such a difference. This isn’t my first purchase from XRS Beauty, and it definitely won’t be my last. As a repeat customer, I can honestly say their wigs are consistently amazing, and their service always goes above and beyond. If you’re on the fence, don’t hesitate—the LFW18 is worth every penny!

I've ordered multiple wigs with xrsbeautyhair for over 5 years I love the quality and the fact that they have high density options and the HD lace is so nice.

Upon unboxing my wig it was beautiful at first. The lace is clear, the length is correct, and the density was on point. However the hair seems stale after I washed it. I always wash my wigs when I get them. The hair is dry, I don’t use shampoo on my wigs I always go with co wash because I don’t want to strip the hair.I even did a deep conditioner, and still the hair gets tangled. Every 5 minutes I am combing out knots. It’s like the wig was on a mannequin on display for a long period of time. I own over 50 wigs and I also am a stylist so I’m very educated when it comes to hair and wigs in general. I know better than to keep my wigs on my mannequins. If the hair isn’t put in a silk bag to protect the texture then the wig will definitely get dried out and stale, and that’s what it gives….STALE! For the money that i spent on this wig I should not be having this problem. I do like this company. I have ordered from here in the past and my wigs were good but this one is trash. It wasn’t worth $600! I am not satisfied at all

I’ve been ordering from XRS for over 5 years. The customer service is amazing and the wig quality is the best.

These people are crooks. If they send you a garbage wig or make a mistake on your order, they will lie to you and exhaust you in every way possible in order to avoid refunding your money or making an exchange. And after all of that lying, if they finally agree to a return, they expect you to pay for return shipping and trust them to reimburse you for the shipping cost. DO NOT FALL FOR IT. Risk-free means that they won’t ever risk returning any money you’ve spent back to you.

These people will lie to you if you have any issue with your order, whether it's the terrible quality or if they've made a mistake - they will lie to get you to keep the garbage they sent you. They delete negative reviews from their website. You can see that several reviews here have called them out on this. They've posted fake reviews here. Reviews with only the headline or one sentence are FAKE. Reviews purporting to be from the UK that don't use words spelled correctly for the UK are FAKE. The reviews with comically bad grammar are FAKE. Do yourself a HUGE favor and stay away from this company. They are not honest. You can find the same wigs elsewhere for better prices and with fewer headaches.