XoxodayReviews of xoxoday.com

Very disappointing experience with Xoxoday. I redeemed a ₹5,000 Nykaa gift card, but despite the order being successfully placed, I did not receive the gift card details through email or SMS. I have tried following up regarding the issue, but the experience has been frustrating, especially considering the amount involved. A gift card worth ₹5,000 should be delivered promptly once the order is successfully processed. Order ID: #41716125 I hope Xoxoday resolves this issue quickly and improves its customer support and gift-card delivery process.

Took 1 week to get my voucher after chasing support daily who were not very helpful and had the same text book response or wait another 1-2 days.

i am trying to redeem a recognition voucher provided by my company through this platform. the redemption was not successful and it asked to wait 6 -48 hours. but it has been 7 days since i sent in the request with no proper reply. your customer service agents reply with no clarity of the timeline, or the cause of the issue, or who they need to contact to fix it. all i ask for is some better help on what is the issue rather than forcing me to make decisions because i dont know the timeline i am working with. my ticket number is 210853.

I redeemed a visa gift card and it was never issued, its been hours. The phone number is just a voicemail box, and I got an email ticket going, but no response. I had 2000 dollars riding on this, so I am going to be following up a LOT

Scam. If you try to redeem the code it just says "error" over and over again and never actually lets you redeem it. No customer service to resolve the issue either.

Redeemed a card and what I got was they are gonna send me the card via sms.... It's taking time ...... The order code is 18636966 Update It's been more than 48 hours and this hasn't been resolved Using them is a risk everyone should avoid

I was supposed to receive a gift card but like many I got a technical service error telling me to wait up to 48 hours. for weeks they kept promising to fix the problem in a few hours or days but never did. They also kept saying that the gift card was out of stock and that there was a problem with the vendor. I contacted the vendor directly and they had no issues with their digital gift cards at all. After confrotning them they still kept lying and saying it was a vendor issue. After confronting them again the gift card was cancelled. However the gift card could only be changed to another but no options are available of any kind, thus leaving me without anything. This company are outright liars and thieves, do no trust them. They probably respond to this with some promise to fix things, but I have seen those promises many times and they are empty. As predicted they responded with promises but then went right back to blaming the vendor and not fixing anything.

Extremely frustrating experience. I received a €10 Steam voucher through Five Surveys and successfully redeemed my first €10 Steam voucher previously, so I expected the same process to work again. This time, however, I've been waiting far beyond the original 6–48 hour timeframe. Support first told me to wait, then said the issue had been escalated, and later told me the Steam voucher was out of stock and would take another 2–3 working days to fulfill. That timeframe has also passed, and I still have no voucher. It's been like 10 days! Support does respond, but I keep receiving essentially the same generic messages saying they are working with the vendor or asking whether I still need assistance. What I haven't received is the actual voucher or a concrete fulfillment date. I understand that stock issues can happen, but the repeated delays and lack of a clear resolution have made this a very poor experience. I will happily update this review if the voucher is eventually delivered, but at the moment I cannot recommend the service based on my experience. UPDATE: It's almost a week later and the issue is still not resolved. I have messaged the support trying to get as much information as possible and tried to get another fulfilment method, but the support said it wasn't possible. They also told me they will keep my ticket open, but guess what: A day later once again the same automated generic message checking if I still need assistance... Now every time I reply to the automated message they keep sending the same explanation message from before. I really don't know if I'll ever get my voucher and cancellation is not an option for me, so im just stuck with the useless support. Don't get me wrong - I appreciate that the support is at least responding, but they are not trying their best. I will update once I get my voucher or once more time passes without resolution.