XGIMIReviews of xgimi.com

Thank you to all the reviewers who have shared their experiences. I was about to buy the Halo+ today but will now buy Nebula. The fact that XGIMI don’t use this page and respond to reviews is telling. No local customer service and sending out refurbished replacements when people have bought new after making customers pay for shipping to Asia?! No thank you.

Très mauvais servie ! J ai été débité le jour même de 1899eur pour un vidéo projecteur horizon Ultra après un achat sur le site officiel. Au bout d une semaine aucune nouvelle du transporteur en charge. Le service client Xgimi france ne peut rien faire. J essaye désespérément de me faire rembourser. Un scandale pour des produit à ce prix là. Je déconseille vivement d acheter sur leur site.

I recently purchased the Halo+ projector directly from XGIMI. Firstly, the product itself is great quality and worked out the box with no hiccups, if not exceeding my expectations. Secondly, I needed the projector fairly urgently so I emailed customer support to see if they could prioritise shipment. They responded immediately even though it was nearly 7pm in the evening. I received the product the next day. I think they deserve credit for great customer support and I'm really happy with the product as well. Well done guys.

I wanted to order a portable projector for myself and looked at what was available on the market and ended up locking in the XGIMI Halo+ projector with multi angle stand for AUD 1399 on their website. I spoke to Jack Liu when ringing their mobile number listed on their website and he confirmed that product will ship next business day. Next day when I rang again the same person told me that I will receive my tracking details today. After receiving nothing I waited over the weekend and called them on Monday and I found out that calls have now been directed to voicemails. I had my gut feeling that something is fishy the way they talked. Please do not buy from this company if you want peace of mind.

MoGo Pro 2 is a compact excellent projector, bright and quiet. Keystone correction is superb and allows the projector to be placed off-axis from the screen. BIGGEST PROBLEM lack of built-in Netflix. This is incomprehensible and requires a firestick as a work-around. This could be a deal breaker for many. Needs to be corrected ASAP

Don't buy anything from Xgimi, their warranty program sucks. Last year I was exchanged a projector that was purchased and was under warranty, so far without problems, to my surprise I was given a projector already used but working, until last month the projector was working without any problem until I started to notice some white spots in the image (the same problem as the projector that had sent to be exchanged) I contacted Xgimi's customer support where I was told that they will not exchange the project since it no longer has a warranty. According to Eu/PT law they are obliged to extend the warranty since it was an exchange for a product ! Be careful don't buy anything from them.

Die Software ist die reinste Katastrophe was die Geräte absolut unbrauchbar macht. Netflix wird gar nicht unterstützt und alles andere stürzt ab und dass für fast 2000€. Nie wieder.

Amazing product and customer service! We have switched completely from watching TV to using the projector only. Cinema like experience! When we had problem with the projector during the warranty period, it was exchange and the customer service was very professional and prompt with responses. Highly recommend this company and product